Backend for Bot

Description

This repository contains the backend implementation of a chat bot designed to facilitate communication between customers and the company. The bot is capable of providing information about the company, managing customer orders, and enabling live chat with customer support.

Features

  • Information Retrieval: Provides clients with company information upon their first interaction.
  • Order Management: Allows returning customers to view the status of their orders.
  • Live Chat Integration: Enables customers to connect with a live operator for support regarding their orders.

Technologies

  • JavaScript
  • Node.js
  • Express
  • MongoDB