MicaelCosta/CDR_analysis_using_K_means_with_R

Call Detail Record (CDR) is the information captured by the telecom companies during the Call, SMS and Internet activity. These information’s provides insights about the customer needs when it is used with customer demographics. Most of the telecom companies using call detail record information in the fraud detection by clustering the user profiles, Customer churn by usage activity and targeting the profitable customers by using RFM analysis.

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