Broken thumb on large detailed object files.

Question

Broken thumb on large detailed object files.

Gareee opened this issue a year ago · 18 comments

I sliced a very detailed object and saved the slice. The thumb would not display on the neptune 3 max.
I attempted a re slice with the same issue, andvtried a resave just in case the save was corrupt.
The resave didn't work, but the file size was significantly larger. I kept reading with only numbers filename changes, and each save was larger, but none would display the thumb size.
I suspect either the thumb has a size restriction, or the thumbnail plug in doesn't work with highly detailed objects. (It takes 5-10 minutes to slice.)

Answer 1 · 2023-07-29T09:34:08.000Z

Hi,
interesting error. Do you haver a Cura Project file for me? Also a G-code File might help me to analyze the error, too.

Answer 2 · 2023-07-29T13:50:24.000Z

I can send the obj and slices. Every time I saved, the file size increased. It looked like the thumb image codes were increasing in size. This email good for the files?Sincerely,Gary Tabar Jr. -------- Original message --------From: Michael Weichenrieder ***@***.***> Date: 7/29/23 5:34 AM (GMT-05:00) To: Molodos/ElegooNeptuneThumbnails ***@***.***> Cc: Gareee ***@***.***>, Author ***@***.***> Subject: Re: [Molodos/ElegooNeptuneThumbnails] Broken thumb on large detailed object files. (Issue #12) Hi, interesting error. Do you haver a Cura Project file for me? Also a G-code File might help me to analyze the error, too. —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: ***@***.***>

Answer 3 · 2023-07-30T18:47:38.000Z

I am not sure, but just try. Otherwise you can just drag and drop them when answering to this issue on GitHub :D

Answer 4 · 2023-07-30T21:33:33.000Z

Tried dragging and dropping and even two sliced files were too big zipped for attachement. I’m including a few sliced gcodes and the original obj file attached in this reply. EDIT: Too big for email attachments. Adding a google drive link. Please Lmk once you have it so I can delete it. https://drive.google.com/file/d/1Q9zEkTEE3KmQgpmnvMZ8s3y5qWW5eHwY/view?usp=drive_link Sent from Mail for Windows From: Michael Weichenrieder Sent: Sunday, July 30, 2023 2:47 PM To: Molodos/ElegooNeptuneThumbnails Cc: Gareee; Author Subject: Re: [Molodos/ElegooNeptuneThumbnails] Broken thumb on large detailedobject files. (Issue #12) I am not sure, but just try. Otherwise you can just drag and drop them when answering to this issue on GitHub :D — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: ***@***.***>

Answer 5 · 2023-07-30T22:22:06.000Z

Hi, just sent you an access request on google drive. Let me know when you accepted so I can let you know when I downloaded :D

Answer 6 · 2023-07-30T23:35:27.000Z

I think it's shared now...been a while since I really used Google drive. Sincerely,Gary Tabar Jr. -------- Original message --------From: Michael Weichenrieder ***@***.***> Date: 7/30/23 6:22 PM (GMT-05:00) To: Molodos/ElegooNeptuneThumbnails ***@***.***> Cc: Gareee ***@***.***>, Author ***@***.***> Subject: Re: [Molodos/ElegooNeptuneThumbnails] Broken thumb on large detailed object files. (Issue #12) Hi, just sent you an access request on google drive. Let me know when you accepted so I can let you know when I downloaded :D —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: ***@***.***>

Answer 7 · 2023-07-30T23:42:30.000Z

Okay, I downloaded it. I will get back to you as soon as I found time to analyze it

Answer 8 · 2023-07-30T23:56:54.000Z

Cool. Might be a memory thing...cura was taking an awfully long time slicing it, and I have a decent pc I 3dcsculpt on and play games on, with 32 gb ram.Sincerely,Gary Tabar Jr. -------- Original message --------From: Michael Weichenrieder ***@***.***> Date: 7/30/23 7:42 PM (GMT-05:00) To: Molodos/ElegooNeptuneThumbnails ***@***.***> Cc: Gareee ***@***.***>, Author ***@***.***> Subject: Re: [Molodos/ElegooNeptuneThumbnails] Broken thumb on large detailed object files. (Issue #12) Okay, I downloaded it. I will get back to you as soon as I found time to analyze it —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: ***@***.***>

Answer 9 · 2023-08-07T13:11:50.000Z

Okay, so current state is that I found out, that every slice seems to add a thumbnail to the G-code so that in the end there are multiple thumbnails in the G-code. I don't know how to fix it yet and the no-display error could be part of it, but I just wanted to let you know, that I am working on it

Answer 10 · 2023-08-07T13:32:02.000Z

Cool. Elegoo told me I should report it to you. We just got ours a month ago so I just assumed it was on the latest firmware. Sincerely,Gary Tabar Jr. -------- Original message --------From: Michael Weichenrieder ***@***.***> Date: 8/7/23 9:12 AM (GMT-05:00) To: Molodos/ElegooNeptuneThumbnails ***@***.***> Cc: Gareee ***@***.***>, Author ***@***.***> Subject: Re: [Molodos/ElegooNeptuneThumbnails] Broken thumb on large detailed object files. (Issue #12) Okay, so current state is that I found out, that every slice seems to add a thumbnail to the G-code so that in the end there are multiple thumbnails in the G-code. I don't know how to fix it yet and the no-display error could be part of it, but I just wanted to let you know, that I am working on it —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: ***@***.***>

Answer 11 · 2023-08-07T14:26:49.000Z

Oh interesting, so you contacted the Elegoo support and they redirected you to me?
I just published a new release here on GitHub (https://github.com/Molodos/ElegooNeptuneThumbnails/releases/tag/2.2.0) it fixes the file size increase bug. Feel free to install it and check if the thumbnail now also displays correctly.
Best regards

Answer 12 · 2023-08-07T15:15:20.000Z

Yep... I posted a question about it in the fb cura group, and they urged me to file a bug report about it.I did, and of course it isn't really a cura issue, it's something either with the plugin or the printer firmware, so they asked me to reach out to you about it.I'll install the new version and try reslicing the same problem to see if there is any change.It's good they are not only concerned wuth issues about the app, but also about plugin issues for it as well.Thanks for your hard work!Sincerely,Gary Tabar Jr. -------- Original message --------From: Michael Weichenrieder ***@***.***> Date: 8/7/23 10:27 AM (GMT-05:00) To: Molodos/ElegooNeptuneThumbnails ***@***.***> Cc: Gareee ***@***.***>, Author ***@***.***> Subject: Re: [Molodos/ElegooNeptuneThumbnails] Broken thumb on large detailed object files. (Issue #12) Oh interesting, so you contacted the Elegoo support and they redirected you to me? I just published a new release here on GitHub (https://github.com/Molodos/ElegooNeptuneThumbnails/releases/tag/2.2.0) it fixes the file size increase bug. Feel free to install it and check if the thumbnail now also displays correctly. Best regards —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: ***@***.***>

Answer 13 · 2023-08-07T15:27:47.000Z

Thanks for the detailed description on what happened. I always love to hear such things. I am happy to hear your feedback after you tested the new version :)

Answer 14 · 2023-08-10T21:24:40.000Z

Hi, just wanted to know whether you have testes the newest version and if it fixes the bug so I can close the issue

Answer 15 · 2023-08-13T19:47:26.000Z

Okay. I will close the issue for now, feel free to still give me feedback if the bug was fixed

Answer 16 · 2023-08-13T21:30:50.000Z

Sorry...printer issues and wife on vacation. ;) I'll try to look at it tomorrow.Sincerely,Gary Tabar Jr. -------- Original message --------From: Michael Weichenrieder ***@***.***> Date: 8/13/23 3:47 PM (GMT-05:00) To: Molodos/ElegooNeptuneThumbnails ***@***.***> Cc: Gareee ***@***.***>, Author ***@***.***> Subject: Re: [Molodos/ElegooNeptuneThumbnails] Broken thumb on large detailed object files. (Issue #12) Okay. I will close the issue for now, feel free to still give me feedback if the bug was fixed —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: ***@***.***>

Answer 17 · 2023-08-13T22:09:14.000Z

Oh okay, no problem :)

Answer 18 · 2023-08-30T01:14:09.000Z

I can confirm the fix works across multiple files now. I ran into another one, updated, and then saved the older ones that wouldn’t work along with the new file, and all showed the thumb properly on the Neptune 3 max. Yay! (Sorry this took so long to check, but life finds a way…lol!) Sent from Mail for Windows From: Michael Weichenrieder Sent: Sunday, August 13, 2023 6:09 PM To: Molodos/ElegooNeptuneThumbnails Cc: Gareee; Author Subject: Re: [Molodos/ElegooNeptuneThumbnails] Broken thumb on large detailedobject files. (Issue #12) Oh okay, no problem :) — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: ***@***.***>