NAME RT-Extension-NotifySMS - Provide additional actions to send text messages. DESCRIPTION Provide additional actions for Scrips, that allow for the sending of messages inplace of email. The new action can be loaded in the web UI from: Global -> Actions -> Create where the action module is one of the notify option from this extension: "NotifyTwilio" "NotifySMSgw" For the action you can choose to pass the following parameters: All, Owner, Requestor, AdminCc, Cc NotifySMSgw implements netGSM protocol from HW-Group https://www.hw-group.com/product-version/netgsm RT VERSION Works with RT 4.4.0 INSTALLATION perl Makefile.PL make make install May need root permissions make initdb Only run this the first time you install this module. If you run this twice, you may end up with duplicate data in your database. Edit your /opt/rt4/etc/RT_SiteConfig.pm If you are using RT 4.4 or greater, add this line: Plugin('RT::Extension::NotifySMS'); For the SMS Gw notifications add configuration options Set($SMSgwAPIURL, qw(http://10.1.2.3/service.xml) ); Set($SMSgwAccount, qw/username/); Set($SMSgwPaswd, qw/passwd/); You will also need to set other config values depending on which sms action is being used, see the module for specifications. Clear your mason cache rm -rf /opt/rt4/var/mason_data/obj Restart your webserver AUTHOR Best Practical Solutions, LLC <modules@bestpractical.com> BUGS All bugs should be reported via email to L<bug-RT-Extension-NotifySMS@rt.cpan.org|mailto:bug-RT-Extension-NotifySMS@rt.cpan.org> or via the web at L<rt.cpan.org|http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-NotifySMS>. LICENSE AND COPYRIGHT This software is Copyright (c) 2018 by Bestpractical Solutions This is free software, licensed under: The GNU General Public License, Version 2, June 1991