Mrjaggu/Customer-Service-Bot

A customer service bot made using rasa framework.

Customer-Service-Bot

A customer service bot using Rasa framework.

Screens

UI

Telegram

Features

• User can search for the queries regarding network issues.
• Support for Interactive elements of Telegram.

Rasa Components Used

• Transformer Embedding Dialogue Policy (TEDP)
• Mapping Policy (TEDP)
• Retrieval Actions
• DIET Classifier

Prerequisites

• Rasa Framework, check the details here

How to use

• Clone the repo
• If you love working in virtual env then create one env
• Run pip install -r requirements.txt
• then open the terminal in the project directory and run the below commands

  • rasa train

  • Once the bot has been trained, run the bot using the below commands

  • rasa run actions

  • rasa run -m models --enable-api --cors "*" --debug

  • python app.py for Ui hosted with Flask api.