Netvent/storyly-sdk

iOS crash on 1.29.0

Closed this issue · 5 comments

Issue tracker is ONLY used for reporting iOS SDK related bugs.

This crash happens as soon as a story is dismissed. Tracked on Firebase Crashlytics.

Environment Details

Storyly SDK Version: 1.29.0
Device Model: iPhone
Device OS Version: Mostly iOS 16.X (86%) and iOS 15.X (13%)

Expected Behavior

No crash

Current Behavior

Crash

Stack Trace

Crashed: com.apple.main-thread
0 Storyly 0xf8364 hidden#7916 + 949456 (_hidden#8269:949456)
1 Storyly 0x2c724 hidden#4716 + 114832 (_hidden#3679:114832)
2 libdispatch.dylib 0x24b4 _dispatch_call_block_and_release + 32
3 libdispatch.dylib 0x3fdc _dispatch_client_callout + 20
4 libdispatch.dylib 0x127f4 _dispatch_main_queue_drain + 928
5 libdispatch.dylib 0x12444 _dispatch_main_queue_callback_4CF + 44
6 CoreFoundation 0x9a6f8 CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE + 16
7 CoreFoundation 0x7c058 __CFRunLoopRun + 2036
8 CoreFoundation 0x80ed4 CFRunLoopRunSpecific + 612
9 GraphicsServices 0x1368 GSEventRunModal + 164
10 UIKitCore 0x3a23d0 -[UIApplication _run] + 888
11 UIKitCore 0x3a2034 UIApplicationMain + 340

Same issue; #258

Hello @nboliv,

We couldn't reproduce the issue/crash with dismissing a story. Can you provide steps-to-reproduce using our Storyly Demo Application

Moreover, can you provide us the full crash log, the .crash file from Firebase/Apple Connect?

Thanks,

Hello @hmelihf!
Yes, absoluteIy. I sent an email yesterday to some Storyly developers (copied Sahin on this email) with a full report of this crash, includind the .crash file, video evidence and Firebase stack straces.
If you wish, I can check if I can forward this email to you.
Can you share with me your company e-mail, please ?
Thanks,
Nicolas

Hello @hmelihf
Do you have any update?
Can you estimate when the fix will be released?
Thank you

Hello @nboliv,

We've improved the codebase to address this issue in Storyly iOS SDK@1.30.2. Please update and check the results. Let us know if the issue persists.

Thanks,