setExternalUserId causes user email to become "Never Subscribed"

[dlipford360]

I have tried many variations of the below code to troubleshoot ( with and without async. inline code. putting setExternalUserId inside a then after setEmail. Putting setEmail inside a callback after setExternalUserId)

await OneSignal.setEmail(email).then(() => {
    OneSignal.setExternalUserId("anystringhereunique");
  });

The above code will cause the user to become "Never Subscribed"

while if the code is simply

OneSignal.setEmail(email)

followed by no setExternalUserId the email will be fine and subscribed.

But I need to set the externalUserId because I am syncing this user with a mixpanel user via the $onesignal_user_id.

If I try to run

OneSignal.setSubscribed(true) 

following the setExternalUserId it will not do anything and the user will remain as "Never Subscribed"

[dlipford360]

https://status.onesignal.com/incidents/r7k5mjd3n9kz Onesignal says they have fixed the issue on their end.