/ModMail

Helping sift through user concerns

Primary LanguageTypeScriptOtherNOASSERTION

This is a fork of: https://github.com/ChatSift/ModMail

In accordance with the project's GNU AGPLv3 license, the following is a list of changes that were implemented:

  • Adjusted docker-compose to work with M1 Silicon Chip
  • Added a requirement that initial messages have more than 5 words
  • Added a system whereby snippets that have the same name as forum tags lead to the thread being automatically closed with the content of the snippet being sent

modmail

About

You can read all about the bot here.

Self hosting

This repository contains source code for the bot itself under packages/bot and for its HTTP API under packages/api. Self hosting the API is unsupported and not recommended, and if you plan on exposing it to the internet you'll also need an instance of the base ChatSift API, which can be found in the dashboard repo. It only offers CRUD over configuration and basic data as it's mostly intended for our dashboard.

A Docker image that can be used for running anything in this monorepo is available on DockerHub under chatsift/modmail.


With all those notices out of the way, the docker-compose.yml file is probably the easiest way to get started.

Before you do anything else (even if you're using Docker), make sure to run yarn --immutable. If you don't have yarn installed, npm i -g yarn (assuming you have a nodejs installation).

Simply create a new file called .env, follow the example from .env.example, and then docker-compose build && docker-compose up -d.

Now that the bot and postgres server are up, run yarn deploy-commands to register the global slash commands, and then yarn prisma migrate deploy to get the database ready.

Alternatively, you can run your own postgresql instance, build the code with yarn build, and start up the bot using yarn start-bot in whatever way keeps it online (e.g. pm2).


Updating a self-hosted instance

Assuming you're using Docker, you essentially just need to follow the steps above again. docker-compose build && docker-compose up -d, re-deploy slash commands, and deploy prisma migrations.

Contributing/working on the project

  • Set NODE_ENV env var to dev
    • If you're trying to figure out something wrong with cron jobs, DEBUG_JOBS=true.
  • Forum thread titles default to DM content

Licensing

This project is lincensed under the GNU AGPLv3 license. View the full file here.