/servicenow-integration

DEPRECATED Microservice that allows to enter support case details and dispatch it to ServiceNow

Primary LanguageJavaScript

DEPRECATED

servicenow-integration

healthcheck

####basic usage url : /api/health-check method: GET params: none

insert

####basic usage

url: /api/insert method: POST content-type: application/json params: body as JSON

####body-format-example:

{
'shortdesc': 'shortDesc',
'longdesc': 'longDesc',
'prio': 1 | 2 | 3,
'customer': customerID // eg: OpusCapita
'service' : myService
'assignmentgroup' : group-id* 
}

####group-id-mapping The values inside the request.assignmentgroup are mapped into servicenow-assignment groups:

'plattform_am': 'OC CS GLOB Service Desk AM' 'plattform': 'OC CS GLOB Service Desk'

example call via curl

curl localhost:3016/api/insert -X POST -H 'Content-Type: application/json' -d '{ "shortdesc" : " Kurz", "longdesc" : "Lang", "prio" : "5", "customer" : "OpusCapita", "service" : "iPost Sweden", "assignmentgroup" : "plattform" }'