ISP160 - SAP Customer Data Platform

Description

This repository contains the material for the SAP TechEd 2021 session called ISP160 - SAP Customer Data Platform.

Overview

This session introduces attendees to integrating SAP CDP on a mock commerce site for integrating with different systems and improving the customer insights and engagement.

Requirements

git clone https://github.com/SAP-samples/teched2021-ISP160 --recurse-submodules
cd shopping-cart-app && npm i
npm start
cd server && npm i
npm start
[if you are facing issues, try deleting the package.lock file]

Access

Please contact support in order to get a CDP business-unit to run the workshop on.
To get permissions for the workshop's test WooCommerce instance - request permissions to this JSON file, download it and add it to the following directory: shopping-cart-app/server/woocommerce.cred.json
To access SAP CDP Console:
- https://universe.cdp.gigya.com
- Login with the assigned user (password is the same as the user)
- Pick the relevant business unit according to the workspace using the picker on the top right:

Exercises

In this exercise we'll configure SAP CDP Business-Unit:

Integration with a Web-Client Application
- Reporting client side events directly to SAP CDP
Integration with a CDC CIAM Application
- Reporting registration and login events
Integration with a WooCommerce Application
- Reporting Order events
Integration with an Emarsys Application
- Creating a customer journey for engaging a customer via email
Create a CDP Connector
- Simulating activating a priority delivery for a VIP customer

How to obtain support

Support for the content in this repository is available during the actual time of the online session for which this content has been designed. Otherwise, you may request support via the Issues tab.