This Community Sprint project is to explore how we might incorporate impact measurement elements into the Program Management Module and Outbound Funds Module to enable standardized program outcomes and impact data in both.
Impact Management
This project focused on nonprofits - while we are agnostic about the focus of the nonprofits, one key element of this project is to build a lightweight data management infrastructure and the theoretical client for this is small-to-medium nonprofits with limited existing impact management infrastructure.
https://powerofus.force.com/s/group/0F91E000000LmUOSA0/sprint-project-impact-management-ngo
Help us give you the thanks you deserve and ensure future contributors know who to contact if they have questions! Please ensure that all contributing members of the team are included.
- Team Leader(s): Bill Corkill, Matt Martin, Jessica Rosenberg
- GitHub Scribe(s): Jessica Rosenberg, Matt Martin
List of all Contributors:
- Raul Araiza
- Peter Blair
- Bill Corkill
- Kristin Dorage
- Jacqueline Fassett
- Damian Hajda
- Zak Kaufman
- Matthew Martin
- Andrew Means
- Evan Paul
- Utsav Poddar
- Mary Pustejovsky
- Jessica Rosenberg
- Jaclene Roshan
- Annie Shek
- Kate Smiles
- To Tsang
- Tamara Wojdylo
- Dan Flanigan (Feb 21)
- Peter White (Feb 21)
- Justin Barss (Feb 21)
- Abby Morrow (Feb 21)
- Eugene Chan (Feb 21)
- Jay Delaune (Feb 21)
- Katie Kourtakis (Feb 21)
- Maria Lawler (Feb 21)
- Rachel Bloom (Feb 21)
- Victor Nininger (Feb 21)
- Daniel Breedveld (Feb 21)
Full Name | Team Role | Github Username | Sprint(s) |
---|---|---|---|
Bill Corkill | Team Lead | wcorkill | Virtual/Fall '20 |
Jessica Rosenberg | Team Lead | jessbr | Virtual/Fall '20 |
Matthew Martin | Team Lead | mattmartin26 | Virtual/Fall '20 |
Raul Araiza | Team Member | ENTER GITHUB USERNAME HERE | Virtual/Fall '20 |
Peter Blair | Team Member | ENTER GITHUB USERNAME HERE | Virtual/Fall '20 |
Kristin Dorage | Team Member | ENTER GITHUB USERNAME HERE | Virtual/Fall '20 |
Jacqueline Fassett | Team Member | ENTER GITHUB USERNAME HERE | Virtual/Fall '20 |
Damian Hajda | Team Member | ENTER GITHUB USERNAME HERE | Virtual/Fall '20 |
Zak Kaufman | Team Member | ENTER GITHUB USERNAME HERE | Virtual/Fall '20 |
Andrew Means | Team Member | ENTER GITHUB USERNAME HERE | Virtual/Fall '20 |
Evan Paul | Team Memb | ENTER GITHUB USERNAME HERE | Virtual/Fall '20 |
Utsav Poddar | Team Member | ENTER GITHUB USERNAME HERE | Virtual/Fall '20 |
Mary Pustejovsky | Team Member | ENTER GITHUB USERNAME HERE | Virtual/Fall '20 |
Jaclene Roshan | Team Member | ENTER GITHUB USERNAME HERE | Virtual/Fall '20 |
Annie Shek | Team Member | ENTER GITHUB USERNAME HERE | Virtual/Fall '20 |
Kate Smiles | Team Member | ENTER GITHUB USERNAME HERE | Virtual/Fall '20 |
To Tsang | Team Member | ENTER GITHUB USERNAME HERE | Virtual/Fall '20 |
Tamara Wojdylo | Team Member | TamaraWo | Virtual/Fall '20 |
Dan Flanigan | Team Member | danflanigan | Virtual/Fall '21 |
Peter White | Team Member | pawhite-gh | Virtual/Fall '21 |
Justin Barss | Team Member | ENTER GITHUB USERNAME HERE | Virtual/Fall '21 |
Abby Morrow | Team Member | ENTER GITHUB USERNAME HERE | Virtual/Fall '21 |
Eugene Chan | Team Member | ENTER GITHUB USERNAME HERE | Virtual/Fall '21 |
Jay Delaune | Team Member | ENTER GITHUB USERNAME HERE | Virtual/Fall '21 |
Katie Kourtakis | Team Member | KourKatie | Virtual/Fall '21 |
Maria Lawler | Team Member | ENTER GITHUB USERNAME HERE | Virtual/Fall '21 |
Rachel Bloom | Team Member | rbloom-echots | Virtual/Fall '21 |
Victor Nininger | Team Member | vnininger | Virtual/Fall '21 |
Daniel Breedveld | Team Member | dbreedveld | Virtual/Fall '21 |
Christopher Littlefield | Team Member | cblittlefield | virtual/Fall '21 |
- Align around a big picture vision for impact management at scale and the ecosystem's role in realizing it
- Brainstorm many different approaches to realizing that vision
- Prioritize together what could make sense for a community project
- Determine roles and next steps given the scope of the possible project(s)
2 years from now, what goals do we have?
- Common Architecture - In two years time, we will have a lightweight framework that can sit on top of/side by side other open source tools to support impact management
- Nonprofit Networks - In 2 years time we have an easy way for orgs to share successful (and unsuccessful) program models
- Making Impact Management Easier - In two years time, nonprofits will have clear step-by-step, in-app guidance for how to create their own impact strategy and data model based on a comprehensive knowledge base of sample tools & frameworks.
General Resources
- Google Slides from Day 1 overview: https://docs.google.com/presentation/d/1vCMv3ElePFoCS9ddmhS5MvI_cr47eYozhD5KMOfb_tA/edit?usp=sharing
- Additional information on Impact Management
- SF Community Impact Report 2020: https://www.salesforce.org/blog/announcing-salesforce-org-community-impact-report-2020
- SF Impact Responsibility: https://www.salesforce.org/about-us/impacting-responsibly
- SF Security Principles around Privacy (COVID related): https://www.salesforce.com/content/dam/web/en_us/www/documents/legal/Privacy/privacy-and-ethical-use-principles-guiding-our-covid-19-response.pdf
- Vera Solutions-AMP Impact: https://www.verasolutions.org/ampimpact/?locale=en
- Social Suite: https://socialsuitehq.com/
Data Architecture Resources
Nonprofit Networks
- Telemetry data synchronization:
Making Impact Easier Tools and resources to conisder leveraging to make Impact Management easier
- Trailhead Impact Module: https://trailhead.salesforce.com/en/content/learn/modules/impact-management-basics
- In-app Guidance: https://releasenotes.docs.salesforce.com/en-us/summer20/release-notes/rn_customhelp_builder.htm
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[02/10/2021-02/11/2021] During this February 2020 we worked in three breakout groups primarily: Lightweight data model, User Personas, and Reporting Framework. We made good progress on the identification of key personas to be developed and almost completed a first persona (see the project Miro board). The lightweight data model group worked on a basic model that includes 4 basic objects and began stress testing various use cases using the model. The reporting framework group identified various stakeholders and a handful of report types that overlapping stakeholders would likely be interested in (see Airtable board: https://airtable.com/tbl3Wb1BdP5f0cIgf/viwsV1upuEvNPPQOy?blocks=hide )
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[01/04/2021-02/01/2021] We are focusing in on a lightweight solution that will help organizations begin measuring the initial outcomes of their programs. We have opted to focus on small-to-medium direct service nonprofits with limited impact management infrastructure, as the theoretical customer. Over the next few weeks, we'll be conducting interviews with nonprofits that fit this profile to learn more about their approach to evaluation and impact. Questions can be viewed and shared here: https://docs.google.com/forms/d/e/1FAIpQLSeU0Z2CXGIRbFqxnLzhQn3HtxTnJqm0ZcAf1crj2iBPgWq98w/viewform
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[2020] Developed 2 year Goals, Challenges and 3 sub-teams to tackle the various pieces to help teach Impact Management more broadly across the sector.
- What is your project's Roadmap? We hope to complete at least 3 Personas that can help shape the app's development across time.
We plan to build a small prototype app based on the ERD in Miro and begin testing it against various use cases. The intent is that this model would be flexible enough so that it can be used in conjunction with other packages and apps. Our goal is not to build an end-to-end solution for impact management - it is to develop a model that could form the base of, and enable interoperability between, a range of impact management solutions. We believe that the end-user for this solution is a small-to-medium sized nonprofit in direct service with limited impact management infrastructure.
If you have worked for, or with, a small to medium sized nonprofit we would especially appreciate your input – no advanced Salesforce expertise required! We want to build a solution that can help meet as many use cases as possible while focusing on the most common scenarios and approaches.
- Tasks: See Github's Project Tasks
- Miro board: https://miro.com/app/board/o9J_klKEo4Y=/
- Air table: https://airtable.com/tbl3Wb1BdP5f0cIgf/viwsV1upuEvNPPQOy?blocks=hide
- LucidChart ERD: https://lucid.app/lucidchart/invitations/accept/758b78ec-e5f3-449e-a4cf-202c681964b7