We need translators!

If you know a language that isn't already in open ticket and you can write json, then is this the job for you!

make a ticket in our server to start!

if you translate, you will come in the credits

open-ticket

This is an open-source discord ticket bot, you can configure it and it comes with cool features like transcripts & custom options!

Thanks to these people:

DJ-Lite: for doing the administration
Sanke: for translation & new ideas
Everyone that reported a bug

And our translators!

ExothDE: for translation
1x1: for translation
R0JO: for translation
t0miiis for translation

features

discord interaction buttons
slash & text commands
close, delete & re-open tickets
translation in 8 different languages
dynamic database system
transcripts
add/remove users from a ticket
custom colors & name for embeds
customise your ticket
create url buttons for websites
create reaction roles
build with discord.js v14
configure everything per ticket
remove credits if you want :(
unlimited tickets spread over multiple messages

comming soon:

dashboard
view transcripts in dashboard
share transcripts
close with reason
more translation

installation

You need node.js 16 to run this project!

packages

chalk => version latest
discord.js => version latest
express => version latest
node-localstorage => version latest
axios => version latest

You can install all of them by running npm install

running

you can run node index.js but i would recommend you to use npm start

if there are any errors, you can open an issue on github or contact me in our discord server.

config

Our config documentation is moved to another file: click here to view

intents & permissions

In the discord developer portal in the "bot" panel you will find 3 switches under the title "Gateaway Intents". The following switches should always be turned on

SERVER MEMBERS INTENT
MESSAGE CONTENT INTENT

To work the best, the bot needs ADMINISTRATOR permissions. You can also configure your own permissions

information

v2.5.0 stable

changelog: click here

Sank34/open-ticket