[bug]: RTL authentication fails
dennisreimann opened this issue · 1 comments
Prerequisites
- I have searched for existing issues that already report this problem.
Server Hardware
Dell Optiplex Micro, 16 GB RAM, 2 TB SSD
StartOS Version
0.3.5~1
Client OS
Linux
Client OS Version
Pop!_OS 22.04 LTS
Browser
Firefox
Browser Version
Dev Edition, 127.0b9 (64-Bit)
Current Behavior
Login to RTL fails with "Authentication Failed. Redirecting to Login.", though I copied the password from the Properties tab.
I also tried changing the password via the Config, but the result is the same.
The RTL log yields only the server restart after password change and 401 errors when trying to sign in.
Expected Behavior
Being able to sign in using the password dfined in the config.
Steps to Reproduce
On the login page, use the password provided by StartOS.
Anything else?
No response
Closing as this is the StartOS code repository.
Please direct service question to the service repo, or get help in any of our community channels.
Other than this report, we are not aware of any issues with RTL password auth, so thats not the issue. Something else is going on. If I had to guess, i would say a browser caching issue. Try hard refreshing the browser or clearing browser cache.
Otherwise, some back and forth troubleshooting will likely be needed here. For fastest response, I would highly recommend getting help in one of our suppory channels.