A paper list about empathetic dialogue system
A survey on empathetic dialogue systems. Yukun Maa, Khanh Linh Nguyena, Frank Z. Xing b, Erik Cambria. Information Fusion, 2020 - Elsevier. [PDF]
Towards Empathetic Open-domain Conversation Models: a New Benchmark and Dataset. Hannah Rashkin, Eric Michael Smith, Margaret Li, Y-Lan Boureau. ACL2019. [PDF]
A Taxonomy of Empathetic Response Intents in Human Social Conversations. Anuradha Welivita, Pearl Pu. COLING2020. [PDF]
HappyBot: Generating Empathetic Dialogue Responses by Improving User Experience Look-ahead. Jamin Shin, Peng Xu, Andrea Madotto, Pascale Fung. ICASSP2020. [PDF]
The Design and Implementation of XiaoIce, an Empathetic Social Chatbot. Li Zhou, Jianfeng Gao, Di Li, Heung-Yeung Shum. Computational Linguistics, 2020 - MIT Press. [PDF]
CAiRE: An Empathetic Neural Chatbot. Zhaojiang Lin, Peng Xu, Genta Indra Winata, Farhad Bin Siddique, Zihan Liu, Jamin Shin, Pascale Fung. arxiv 1907.12108. [PDF]
Modeling Empathy and Distress in Reaction to News Stories. Sven Buechel, Anneke Buffone, Barry Slaff, Lyle Ungar, Joao Sedoc. ACL2018. [PDF]
Towards Persona-Based Empathetic Conversational Models. Peixiang Zhong, Chen Zhang, Hao Wang, Yong Liu, Chunyan Miao. EMNLP2020. [PDF]
A Computational Approach to Understanding Empathy Expressed in Text-Based Mental Health Support. Ashish Sharma, Adam S. Miner, David C. Atkins, Tim Althoff. EMNLP2020. [PDF]
Towards Facilitating Empathic Conversations in Online Mental Health Support: A Reinforcement Learning Approach. Ashish Sharma, Inna W. Lin, Adam S. Miner, David C. Atkins, Tim Althoff. WWW2021. [PDF]
CoMAE: A Multi-factor Hierarchical Framework for Empathetic Response Generation. Chujie Zheng, Yong Liu, Wei Chen, Yongcai Leng, Minlie Huang. findings-ACL2021. [PDF]
Towards Detecting Need for Empathetic Response in Motivational Interviewing. Zixiu Wu, Rim Helaoui, Vivek Kumar, Diego Reforgiato Recupero, Daniele Riboni. SAMIH2020 Workshop. [PDF]
EmpTransfo: A Multi-head Transformer Architecture for Creating Empathetic Dialog Systems. Rohola Zandie, Mohammad H. Mahoor. FLAIRS2020. [PDF]
MoEL: Mixture of Empathetic Listeners. Zhaojiang Lin, Andrea Madotto, Jamin Shin, Peng Xu, Pascale Fung. EMNLP2019. [PDF]
Finding Your Voice: The Linguistic Development of Mental Health Counselors. Justine Zhang, Robert Filbin, Christine Morrison, Jaclyn Weiser, Cristian Danescu-Niculescu-Mizil. ACL2019. [PDF]
Balancing Objectives in Counseling Conversations: Advancing Forwards or Looking Backwards. Justine Zhang, Cristian Danescu-Niculescu-Mizil. ACL2020. [PDF]
Large-scale Analysis of Counseling Conversations: An Application of Natural Language Processing to Mental Health. Tim Althoff, Kevin Clark, Jure Leskovec. ACL2016. [PDF]
Engagement Patterns of Peer-to-Peer Interactions on Mental Health Platforms. Ashish Sharma, Monojit Choudhury, Tim Althoff, Amit Sharma. ICWSM2020. [PDF]
A fully automated conversational agent for promoting mental well-being: a pilot RCT using mixed methods. Kien Hoa Ly, Ann-Marie Ly, Gerhard Andersson. Internet interventions, 2017. [PDF]
On the State of Social Media Data for Mental Health Research. Keith Harrigian, Carlos Aguirre, Mark Dredze. arXiv 2011.05233. [PDF]
A Multi-Persona Chatbot for Hotline Counselor Training. Orianna Demasi, Yu Li, Zhou Yu. findings-EMNLP2020. [PDF]