TonCunha/multi-microsoft-teams

Cannot delete any profiles

Closed this issue · 2 comments

yodamin commented

Hi,

I have local admin access on my own corporate domain joined PC.
I am using multi teams for two corporate teams accounts.

I am trying to delete all the multi-teams profiles in order to start over.
I received a delete profile prompt when pressing D on the keyboard two or three times - clicking OK on these prompts did NOT result in the profiles being deleted.
I was going to delete the profiles manually but no hint of any multi-teams settings/profiles can be found in %appdata% or %programdata% or program install directory (I copied to %appdata%\roaming and unzipped it in there)
Add/remove programs does not reveal the program so cannot uninstall in this way
I searched the registry for Multi MS Team* and found nothing except the MUICache where I copied pasted the files to unzip (app\data) and a few more instances like this-no actual multi-teams entry in the registry where it would point to a profiles folder/file/reg entries or anything like that

I deleted the whole multi-team directory from the file system and downloaded the zip once more and unzipped it to a different location than I did the first time, ran it from the different location and when it opened all my older profiles, the ones I am trying to get rid of are STILL there?

Where are the profiles stored so I can manually delete them to remove as the Delete function within the program is not working for me?

Thanks a bunch!

John

TonCunha commented

Hi @yodamin

Multi MS Teams runs without being installed, so there is no uninstaller.
To remove profiles, follow these steps:

1- Close all instances of Microsoft Teams.
2- Close Multi MS Teams.
3- Access the path "C:\Users\YOURUSER\AppData\Local\Microsoft\Teams"
4- Delete the "CustomProfiles" folder (this is safe, this folder was created by Multi MS Teams).

Open Multi MS Teams again. No profiles should be displayed.

Thanks.

yodamin commented