- TOPdesk API Username and Key
- User-defined variables:
topdeskBaseUrl
,topdeskApiUsername
andtopdeskApiSecret
created in your HelloID portal.
This code snippet will update an change within TOPdesk and executes the following tasks:
- Define a hash table
$formObject
. The keys of the hash table represent the properties necessary to update an change withinTOPdesk
, while the values represent the values entered in the form.
To view an example of the form output, please refer to the JSON code pasted below.
{
"id": "dfa38bc0-5ca6-4222-8cbe-8ab071c58f9d",
"number": "W2312 030",
"updates": [
{
"op": "replace",
"path": "/briefDescription",
"value": "Change example - updated"
},
{
"op": "replace",
"path": "/externalNumber",
"value": "12345678"
},
{
"op": "remove",
"path": "/subcategory"
}
]
}
❗ It is important to note that the names of your form fields might differ. Ensure that the
$formObject
hash table is appropriately adjusted to match your form fields. See the TOPdesk API Docs page
-
Creates authorization headers using the provided API key and secret.
-
Update an change using the:
Invoke-RestMethod
cmdlet. The hash table called:$formObject
is passed to the body of the:Invoke-RestMethod
cmdlet as a JSON object.