TylerConlee/slab

Change Zendesk processing to be more event like

TylerConlee opened this issue · 0 comments

Instead of having a single routine grab Zendesk data, loop through all of it, then loop through previous sent ticket notifications and then send notifications, this can be split into a more streamlined approach, where as the loop processes Zendesk data on each ticket, Slab analyzes the ticket and determines if another notification is necessary. This cuts down on the amount of processing time by allowing Slab to handle the notification right then and there, instead of going through 3 more loops before sending the notification.