TylerConlee/slab

Issues

• Auto set triager to user who requested @slab set

  #175 opened 5 years ago by TylerConlee
  1

• Investigate dropped tickets from pagination

  #437 opened 5 years ago by TylerConlee
  2

• Add Pagerduty integration

  #28 opened 5 years ago by TylerConlee
  3

• Expired tickets aren't caught by GetNotifyType

  #451 opened 5 years ago by TylerConlee
  0

• Users are unable to get a response out of Slab because it's not accepting any messages

  #444 opened 5 years ago by TylerConlee
  1

• Move Twillio into separate file instead of integrated in plugins.go

  #430 opened 5 years ago by TylerConlee
  0

• Config Wizard does not save Slack channel

  #429 opened 5 years ago by TylerConlee
  0

• Migrate Glide to Go Modules

  #424 opened 5 years ago by TylerConlee
  0

• Filter and redirect tickets based on group

  #29 opened 5 years ago by TylerConlee
  1

• Images

  #37 opened 7 years ago by TylerConlee
  8

• Update Triager role wiki page

  #362 opened 5 years ago by keybits
  1

• Add notifications on new ticket response from premium support tickets

  #113 opened 6 years ago by TylerConlee
  1

• Run triage alerts to main Slack channel

  #173 opened 6 years ago by TylerConlee
  1

• Add persistent storage support to maintain data between restarts

  #279 opened 6 years ago by TylerConlee
  1

• State or diagnostic command

  #94 opened 6 years ago by TylerConlee
  3

• Parsing command with single word index results in panic

  #241 opened 6 years ago by TylerConlee
  1

• Create setup wizard for configuration generation

  #170 opened 6 years ago by TylerConlee
  1

• Premium ticket alerts

  #212 opened 6 years ago by TylerConlee
  1

• Twilio: Configure SLA levels to alert

  #211 opened 6 years ago by TylerConlee
  0

• Twilio: New premium ticket alerts

  #210 opened 6 years ago by TylerConlee
  0

• Handle Zendesk timeouts without segfaults

  #207 opened 6 years ago by TylerConlee
  0

• Add email as a plugin for a final notification

  #208 opened 6 years ago by TylerConlee
  0

• Handle Zendesk outages without crashing Slab

  #162 opened 6 years ago by TylerConlee
  2

• Acknowledge timestamp is not properly formatted

  #178 opened 6 years ago by TylerConlee
  1

• Add third party integration support

  #48 opened 6 years ago by TylerConlee
  0

• Disabling Twilio does not disable twilio

  #169 opened 6 years ago by TylerConlee
  0

• Change Zendesk processing to be more event like

  #171 opened 6 years ago by TylerConlee
  0

• Add Twilio Integration

  #167 opened 6 years ago by TylerConlee
  1

• Add timestamp to acknowledge message

  #159 opened 6 years ago by TylerConlee
  1

• Show ticket number in triager alerts

  #151 opened 6 years ago by TylerConlee
  1

• Add organization details to SLA ticket notifications

  #115 opened 6 years ago by TylerConlee
  0

• Display CSAT as part of ticket notification

  #116 opened 6 years ago by TylerConlee
  0

• Assign triager to self, rather than dropdown

  #150 opened 6 years ago by TylerConlee
  1

• Add More Info button to SLA notification messages

  #114 opened 6 years ago by TylerConlee
  1

• Include ticket requestor as author

  #110 opened 6 years ago by TylerConlee
  1

• Improve readme

  #109 opened 6 years ago by TylerConlee
  1

• Update default text for messages

  #100 opened 6 years ago by TylerConlee
  1

• Add breached SLA reminders

  #102 opened 6 years ago by TylerConlee
  1

• Color code notification levels

  #101 opened 6 years ago by TylerConlee
  0

• Fix current listed triager in help command

  #98 opened 6 years ago by TylerConlee
  1

• Add unset command

  #62 opened 6 years ago by TylerConlee
  0

• Add monitor for new submitted tickets

  #47 opened 6 years ago by TylerConlee
  1

• Add help command

  #63 opened 6 years ago by TylerConlee
  1

• Respond to @bot with server metadata

  #27 opened 7 years ago by TylerConlee
  0

• Ticket link disappears when acknowledged

  #41 opened 7 years ago by TylerConlee
  0

• Add Slack Redirect URL for "Add-to-Slack" button

  #39 opened 7 years ago by TylerConlee
  0

• Add channel updater

  #26 opened 7 years ago by TylerConlee
  0

• Add additional status data to metadata

  #24 opened 7 years ago by TylerConlee
  0

• Expand Status Page

  #25 opened 7 years ago by TylerConlee
  0

• Add configurable port setting

  #34 opened 7 years ago by TylerConlee
  1