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How do I report a bug?

You can report a bug by going to the issues page here. Then click "New Issue" at the top right.

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And choose a bug reporting template we provided.

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Fill in as much information as possible. If you could provide us with a screenshot or a video, it would help us a lot. Bug reports that are not filled in correctly will not be taken into consideration since we need steps to replicate the bugs or we have no way to fix them. 

Have an suggestion or want to report hackers?

If you have any suggestions about this game, you can submit your suggestions on the official forum. Make sure to read the sticky posts before posting!

And if you want to report a hacker please use our new ticket system at https://contact.uuvana.com/. To open one follow the instructions:

  1. Go to https://contact.uuvana.com/;
  2. Enter your information e.g. Name, Email, Server, SteamID;
  3. Select the category of message you would like to send us;
  4. Enter your message in the message box, please use as much detail as possible so we can help you quickly;