/support

Community Help & Support and AEA (Ask Everyone Anything)

MIT LicenseMIT

Community Support

Discord

Raise an issue to join the EddieHub GitHub organisation.

Some vague idea of how we could turn this into a support channel.

Imagine the scenario where you are helping a stranger, a friend, or a colleague on Discord / MS Teams / Slack / YouTube, etc. They may have found an old article from 5+ years ago about Docker that is not supported or a Node.js article that isn't supported in Node v14. That sort of thing...

You volunteer to help that person and pair on it. You fix it and they get super happy.

The unfortunate thing about this is that it lacks a write-up on what was used. It's important to know the articles that were used for reference purpose. This is where a GitHub issue queue comes in. That way, folks could Google for somebody with the same problem!

Unfortunately, StackOverflow has a bit of a broken reputation system where folks with the "worst accepted answer" can actually start to get privileges to do more things.

Ideas

Get your ideas in the GitHub Issue Queue!

If we could find a really good name for this, we could have a "support" repo in GitHub profiles, similar to the GitHub username README (n.b. to create githubusername/githubusername as a repo then put a README in there.)

We could then have folks to have their own "support" repository and be able to PR in their contributions!

Please check out the issue queue for sticking issues with this and we can all pair on this.

Guide

  • Actions go under issues

    • Bugs

    • Add me to the organization

  • Miscellaneous go under Discussions

    • Questions

    • Ideas (once discussed, an Issue could be created and linked to the Discussion thread)

    • Showcase of Open Source Portfolios to get feedback from community members.

    Feel free to check out other cool repositories of EddieHub here.

FAQ

  • What is a GitHub Organization? Essentially it's a way to group many repositories in an entity called an organization. An organization also allows us to group people who contribute and are a part of the community. Some examples would be: Netflix, Facebook and of course EddieHub. Learn more on GitHub docs.

  • How do I join the Github Organization? Raise an issue on this repository asking to join (invite me).

  • How do I set the Organization to Public?

    • Navigate to our community page: https://github.com/EddieHubCommunity

    • Click on the highlighted area:

      screenshot

    • Enter your username in the highlighted searchbar:

      screenshot

    • Click Private (the default) and set it to Public

      Screenshot_20200916_231045

  • How do I keep my Git fork up to date? Add a new remote called upstream targeting the original repository. Check out more information on this issue.

  • What is DevRel? Check out the discussion on this issue or on this YouTube video.

  • How do I get started with open source? You can make your first pull request in this repository. Follow the instructions in the README, and don't forget – contributing to open source is not just about code – it's about collaboration, communication, and adding value. Don't be afraid to open an issue with a question 😃. If you have any trouble, you can ask questions in our Discord. We have a channel for first-timers and opensource.

    Here is a list of resources that also might help you start contributing to open source:

  • How to look for an open-source project to contribute? Check Finding Open Source Projects

Socials

Join our Discord community here
Subscribe our YouTube channel here