The insurance dataset is about a large insurance company which are due to undergo an internal audit with regards to their complaint’s procedure. This report contains the complaint's historical analysis from 2018 to 2020 by dimensions, the complaint's status changes, client's satisfaction & brokers performances to get ready for the Internal Audit.
VuNguyenDang/Insurance-Complaints-Analysis
This report contains the complaint's historical analysis from 2018 to 2020 by dimensions, the complaint's status changes, client's satisfaction & brokers performances.