Winslett/helpscout

HelpScout API gem

Helpscout Developers API gem

This gem is in alpha.

Usage

1. Follow the instructions at Help Scout's Developers site to generate an API key.

2. Initialize your HelpScout client

HelpScout::Base.load!(HELPSCOUT_API_KEY)

Fetching Users

users = HelpScout::Base.users

Fetching Mailboxes

mailboxes = HelpScout::Base.mailboxes

Fetching Customers

customers = HelpScout::Base.customers

Fetching Conversations

To fetch active conversations:

conversations = HelpScout::Base.conversations(mailboxId, "active", nil)