/EMPaper

This is a repository for sharing papers in the field of empathetic conversational AI. The related source code for each paper is linked if available.

Creative Commons Attribution 4.0 InternationalCC-BY-4.0

EMPapers

A list of papers related to emotion, empathy, and mental health support in dialog systems and emotional, empathetic, and supportive response generation.

Contrib update PaperNum

type

Venue Title Paper Code
➖ Building Emotional Support Chatbots in the Era of LLMs arXiv ➖
➖ The Capability of Large Language Models to Measure Psychiatric Functioning arXiv ➖
➖ Leveraging Large Language Models for Mental Health Prediction via Online Text Data arXiv ➖
➖ A Bipartite Graph is All We Need for Enhancing Emotional Reasoning with Commonsense Knowledge arXiv ➖
➖ Towards Interpretable Mental Health Analysis with ChatGPT arXiv ➖
➖ MindDial: Belief Dynamics Tracking with Theory-of-Mind Modeling for Situated Neural Dialogue Generation arXiv ➖
INLG23 Affective Natural Language Generation of Event Descriptions through Fine-grained Appraisal Conditions arXiv ➖
EACL23 Empathy Identification Systems are not Accurately Accounting for Context arXiv GitHub
ACL23 Facilitating Multi-turn Emotional Support Conversation with Positive Emotion Elicitation: A Reinforcement Learning Approach arXiv GitHub
ACL23 Cognitive Reframing of Negative Thoughts through Human-Language Model Interaction arXiv GitHub
ACL23 DiffusEmp: A Diffusion Model-Based Framework with Multi-Grained Control for Empathetic Response Generation arXiv ➖
ACL23 Unsupervised Extractive Summarization of Emotion Triggers arXiv GitHub
ACL23 Boosting Distress Support Dialogue Responses with Motivational Interviewing Strategy arXiv GitHub
ACL23 Knowledge-enhanced Mixed-initiative Dialogue System for Emotional Support Conversations arXiv GitHub
ACL23 TransESC: Smoothing Emotional Support Conversation via Turn-Level State Transition arXiv GitHub
ACL23 Improving Empathetic Dialogue Generation by Dynamically Infusing Commonsense Knowledge arXiv GitHub
➖ LLM-empowered Chatbots for Psychiatrist and Patient Simulation: Application and Evaluation arXiv ➖
➖ Helping the Helper: Supporting Peer Counselors via AI-Empowered Practice and Feedback arXiv ➖
➖ SMILE: Single-turn to Multi-turn Inclusive Language Expansion via ChatGPT for Mental Health Support arXiv ➖
➖ MindGames: Targeting Theory of Mind in Large Language Models with Dynamic Epistemic Modal Logic arXiv ➖
➖ Local dynamic mode of Cognitive Behavioral Therapy arXiv ➖
➖ Improving Mental Health Support Response Generation with Event-based Knowledge Graph arXiv GitHub
ICASSP23 Empathetic Response Generation via Emotion Cause Transition Graph arXiv ➖
➖ CAB: Empathetic Dialogue Generation with Cognition, Affection and Behavior arXiv GitHub
➖ Commonsense-Aware Prompting for Controllable Empathetic Dialogue Generation arXiv ➖
➖ Response-act Guided Reinforced Dialogue Generation for Mental Health Counseling arXiv ➖
➖ Curriculum-guided Abstractive Summarization for Mental Health Online Posts arXiv ➖
➖ Is GPT-3 a Psychopath? Evaluating Large Language Models from a Psychological Perspective arXiv ➖
EMNLP22 Why Do You Feel This Way? Summarizing Triggers of Emotions in Social Media Posts arXiv GitHub
EMNLP22 CARE: Causality Reasoning for Empathetic Responses by Conditional Graph Generation arXiv GitHub
➖ Affective feature knowledge interaction for empathetic conversation generation arXiv ➖
➖ FADO: Feedback-Aware Double COntrolling Network for Emotional Support Conversation arXiv ➖
➖ Leveraging Label Correlations in a Multi-label Setting: A Case Study in Emotion arXiv GitHub
➖ Using Emotion Embeddings to Transfer Knowledge Between Emotions, Languages, and Annotation Formats arXiv GitHub
➖ PoKE: Prior Knowledge Enhanced Emotional Support Conversation with Latent Variable arXiv ➖
EMNLP22 Empathetic Dialogue Generation via Sensitive Emotion Recognition and Sensible Knowledge Selection arXiv GitHub
EMNLP22 Improving Multi-turn Emotional Support Dialogue Generation with Lookahead Strategy Planning arXiv GitHub
COLING22 Does GPT-3 Generate Empathetic Dialogues? A Novel In-Context Example Selection Method and Automatic Evaluation Metric for Empathetic Dialogue Generation arXiv GitHub
CCL22 Using Extracted Emotion Cause to Improve Content-Relevance for Empathetic Conversation Generation arXiv ➖
IJCNN22 CogIntAc: Modeling the Relationships between Intention, Emotion and Action in Interactive Process from Cognitive Perspective arXiv ➖
SIGIR22 Towards Motivational and Empathetic Response Generation in Online Mental Health Support arXiv ➖
➖ Don’t Lose Yourself! Empathetic Response Generation via Explicit Self-Other Awareness arXiv ➖
➖ Modeling Content-Emotion Duality via Disentanglement for Empathetic Conversation arXiv GitHub
➖ CASE: Aligning Coarse-to-Fine Cognition and Affection for Empathetic Response Generation arXiv ➖
NAACL22 Mitigating Toxic Degeneration with Empathetic Data: Exploring the Relationship Between Toxicity and Empathy arXiv ➖
NAACL22 Emp-RFT: Empathetic Response Generation via Recognizing Feature Transitions between Utterances arXiv ➖
NAACL22 EmpHi: Generating Empathetic Responses with Human-like Intents arXiv GitHub
➖ Empathetic Response Generation with State Management arXiv GitHub
IJCAI22 Control Globally, Understand Locally: A Global-to-Local Hierarchical Graph Network for Emotional Support Conversation arXiv ➖
ACL22 MISC: A MIxed Strategy-Aware Model Integrating COMET for Emotional Support Conversation arXiv GitHub
➖ Emotion-based Modeling of Mental Disorders on Social Media arXiv ➖
➖ Data Augmentation for Mental Health Classification on Social Media arXiv ➖
AAAI22 CEM: Commonsense-aware Empathetic Response Generation arXiv GitHub
AAAI22 Knowledge Bridging for Empathetic Dialogue Generation arXiv GitHub
EMNLP21 Improving Empathetic Response Generation by Recognizing Emotion Cause in Conversations arXiv GitHub
EMNLP21 Distilling Knowledge for Empathy Detection arXiv GitHub
➖ Micromodels for Efficient, Explainable, and Reusable Systems: A Case Study on Mental Health arXiv GitHub
➖ MEDCOD: A Medically-Accurate, Emotive, Diverse, and COntrollable Dialog System arXiv GitHub
➖ MentalBERT: Publicly Available Pretrained Language Models for Mental Healthcare arXiv ➖
➖ EmpBot: A T5-based Empathetic Chatbot focusing on Sentiments arXiv ➖
➖ Empathetic Response Generation through Graph-based Multi-hop Reasoning on Emotional Causality arXiv ➖
EMNLP21 Perspective-taking and Pragmatics for Generating Empathetic Responses Focused on Emotion Causes arXiv GitHub
EMNLP21 Constructing Emotion Consensus and Utilizing Unpaired Data for Empathetic Dialogue Generation arXiv ➖
➖ Empathetic Dialogue Generation with Pre-trained RoBERTa-GPT2 and External Knowledge arXiv ➖
ACL21 Modulating Language Models with Emotions arXiv ➖
AAAI21 It Takes Two to Empathize: One to Seek and One to Provide arXiv GitHub
INLG21 Affective Decoding for Empathetic Response Generation arXiv GitHub
➖ Predicting User Emotional Tone in Mental Disorder Online Communities arXiv ➖
➖ Exemplars-guided Empathetic Response Generation Controlled by the Elements of Human Communication arXiv GitHub
CPL21 Towards Low-Resource Real-Time Assessment of Empathy in Counselling arXiv ➖
➖ Modeling Human Motives and Emotions from Personal Narratives Using External Knowledge And Entity Tracking arXiv ➖
➖ SentEmojiBot: Empathising Conversations Generation with Emojis arXiv ➖
➖ Towards an Online Empathetic Chatbot with Emotion Causes arXiv ➖
ACL21 CoMAE: A Multi-factor Hierarchical Framework for Empathetic Response Generation arXiv GitHub
➖ Generative Adversarial Imitation Learning for Empathy-based AI arXiv ➖
➖ Towards Detecting Need for Empathetic Response in Motivational Interviewing arXiv ➖
WWW21 Modeling Human Motives and Emotions from Personal Narratives Using External Knowledge And Entity Tracking arXiv ➖
WWW21 Towards facilitating empathic conversations in Online Mental Health Support: A Reinforcement Learning Approach arXiv GitHub
➖ Empathetic BERT2BERT Conversational Model: Learning Arabic Language Generation with Little Data arXiv GitHub
➖ EmpathBERT: A BERT-based Framework for Demographic-aware Empathy Prediction arXiv ➖
NEURIPS20 CheerBots: Chatbots toward Empathy and Emotion using Reinforcement Learning arXiv ➖
LREC20 Learning word ratings for empathy and distress from document-level user responses arXiv ➖
EMNLP20 MIME: MIMicking Emotions for Empathetic Response Generation arXiv GitHub
➖ EmpTransfo: A Multi-head Transformer Architecture for Creating Empathetic Dialog Systems arXiv GitHub
SIGIR20 What If Bots Feel Moods ? Towards Controllable Retrieval-based Dialogue Systems with Emotion-Aware Transition Networks arXiv ➖
ICASSP20 Generating Empathetic Responses by Looking Ahead the User's Sentiment arXiv GitHub
➖ DialogueTRM: exploring the intraAnd inter-modal emotional behaviors in the conversation arXiv ➖
COLING20 EmpDG: Multi-resolution Interactive Empathetic Dialogue Generation arXiv GitHub
➖ A Multi-Turn Emotionally Engaging Dialog Model arXiv GitHub
➖ Emotional Neural Language Generation Grounded in Situational Contexts arXiv GitHub
EMNLP19 MOEL: Mixture of empathetic listeners arXiv GitHub
NAACL19 Affect-Driven Dialog Generation arXiv ➖
ACL19 Generating Responses with a Specific Emotion in Dialog arXiv ➖
LREC19 Empathetic dialog systems arXiv ➖
AAAI19 An Affect-Rich Neural Conversational Model with Biased Attention and Weighted Cross-Entropy Loss arXiv ➖
AAAI18 Emotional Chatting Machine: Emotional Conversation Generation with Internal and External Memory arXiv GitHub
AAAI18 Eliciting Positive Emotion through Affect-Sensitive Dialogue Response Generation: A Neural Network Approach arXiv ➖
ACL17 Affect-LM: A Neural Language Model for Customizable Affective Text Generation arXiv ➖
ACL17 Predicting Counselor Behaviors in Motivational Interviewing Encounters arXiv ➖
➖ A deep learning approach to modeling empathy in addiction counseling arXiv ➖

conf

Venue Title Paper Code
➖ CharacterChat: Learning towards Conversational AI with Personalized Social Support arXiv GitHub
➖ COKE: A Cognitive Knowledge Graph for Machine Theory of Mind arXiv ➖
➖ ToMChallenges: A Principle-Guided Dataset and Diverse Evaluation Tasks for Exploring Theory of Mind arXiv ➖
➖ LOST: A Mental Health Dataset of Low Self-esteem in Reddit Posts arXiv ➖
EMNLP22 D4: a Chinese Dialogue Dataset for Depression-Diagnosis-Oriented Chat arXiv GitHub
LREC22 CAMS: An Annotated Corpus for Causal Analysis of Mental Health Issues in Social Media Posts arXiv GitHub
NAACL22 A Shoulder to Cry on: Towards A Motivational Virtual Assistant for Assuaging Mental Agony arXiv ➖
➖ Symptom Identification for Interpretable Detection of Multiple Mental Disorders arXiv ➖
KDD22 Counseling Summarization using Mental Health Knowledge Guided Utterance Filtering arXiv ➖
LREC22 MentSum: A Resource for Exploring Summarization of Mental Health Online Posts arXiv ➖
ACL22 Multi-Party Empathetic Dialogue Generation: A New Task for Dialog Systems arXiv ➖
➖ Empathic Conversations: A Multi-level Dataset of Contextualized Conversations arXiv ➖
AAAI22 HEAL: A Knowledge Graph for Distress Management Conversations arXiv ➖
➖ Towards Multi-Turn Empathetic Dialogs with Positive Emotion Elicitation arXiv ➖
➖ Mental Health Disorder Identification From Motivational Conversations arXiv ➖
➖ The CARE Dataset for Affective Response Detection arXiv ➖
IJCNN21 A Large-Scale Dataset for Motivational Dialogue System: An Application of Natural Language Generation to Mental Health arXiv ➖
EMNLP21 A Large-Scale Dataset for Empathetic Response Generation arXiv GitHub
➖ EmoWOZ: A Large-Scale Corpus and Labelling Scheme for Emotion in Task-Oriented Dialogue Systems arXiv ➖
➖ A Computational Approach to Measure Empathy and Theory-of-Mind from Written Texts arXiv GitHub
ACL21 Towards Emotional Support Dialog Systems arXiv GitHub
ACL21 PsyQA: A Chinese Dataset for Generating Long Counseling Text for Mental Health Support arXiv GitHub
CLPsych21 On the State of Social Media Data for Mental Health Research arXiv GitHub
COLING20 A Taxonomy of Empathetic Response Intents in Human Social Conversations arXiv GitHub
ACL19 Towards Empathetic Open-domain Conversation Models: a New Benchmark and Dataset arXiv GitHub
EMNLP18 It’s going to be okay: Measuring Access to Support in Online Communities arXiv GitHub
EMNLP18 Modeling empathy and distress in reaction to news stories arXiv GitHub
ACL17 MojiTalk: Generating Emotional Responses at Scale arXiv GitHub
➖ Constructing Knowledge Graphs of Depression arXiv ➖

arXiv

Venue Title Paper Code
➖ Modeling Empathic Similarity in Personal Narratives arXiv GitHub
ACL23 Understanding Client Reactions in Online Mental Health Counseling arXiv GitHub
➖ FaceChat: An Emotion-Aware Face-to-face Dialogue Framework arXiv GitHub
➖ EMP-EVAL: A Framework for Measuring Empathy in Open Domain Dialogues arXiv ➖
COLING22 COMMA: Modeling Relationship among Motivations, Emotions and Actions in Language-based Human Activities arXiv GitHub
➖ Human-AI Collaboration Enables More Empathic Conversations in Text-based Peer-to-Peer Mental Health Support arXiv ➖
➖ A Computational Approach to Understand Mental Health from Reddit: Knowledge-aware Multitask Learning Framework arXiv ➖
➖ Speaker and Time-aware Joint Contextual Learning for Dialogue-act Classification in Counselling Conversations arXiv GitHub
➖ Automatically Select Emotion for Response via Personality-affected Emotion Transition arXiv ➖
➖ Supporting Cognitive and Emotional Empathic Writing of Students arXiv ➖
EMNLP20 A Computational Approach to Understanding Empathy Expressed in Text-Based Mental Health Support arXiv GitHub
EMNLP20 A Multi-Persona Chatbot for Hotline Counselor Training arXiv ➖
EMNLP20 Towards Persona-Based Empathetic Conversational Models arXiv GitHub

arXiv

Venue Title Paper Code
➖ An Empathetic AI Coach for Self-Attachment Therapy arXiv ➖
➖ Using AI chatbots to provide self-help depression interventions for university students: A randomized trial of effectiveness arXiv ➖
➖ “I am chatbot, your virtual mental health adviser.” What drives citizens’ satisfaction and continuance intention toward mental health chatbots during the COVID-19 pandemic? An empirical study in China arXiv ➖
➖ Elomia Chatbot: the Effectiveness of Artificial Intelligence in the Fight for Mental Health arXiv ➖
➖ Efficacy of an Internet-Based Intervention for Subclinical Depression (MoodBox) in China: Study Protocol for a Randomized Controlled Trial arXiv ➖
➖ Emily: Developing An Emotion-affective Open-Domain Chatbot with Knowledge Graph-based Persona arXiv ➖
➖ ERICA: An Empathetic Android Companion for Covid-19 Quarantine arXiv ➖
➖ The Design and Implementation of XiaoIce, an Empathetic Social Chatbot arXiv ➖
➖ Recipes for building an open-domain chatbot arXiv ➖
➖ Towards a Human-like Open-Domain Chatbot arXiv ➖
➖ HappyBot: Generating Empathetic Dialogue Responses by Improving User Experience Look-ahead arXiv ➖
➖ CAiRE: An Empathetic Neural Chatbot arXiv ➖
➖ Delivering Cognitive Behavior Therapy to Young Adults With Symptoms of Depression and Anxiety Using a Fully Automated Conversational Agent (Woebot): A Randomized Controlled Trial arXiv ➖
➖ The Design and Implementation of XiaoIce, an Empathetic Social Chatbot arXiv ➖

type

Venue Title Paper Code
EMNLP22 A Critical Reflection and Forward Perspective on Empathy and Natural Language Processing arXiv ➖
➖ Empathetic Conversational Systems: A Review of Current Advances, Gaps, and Opportunities arXiv ➖
ACL22 The AI Doctor Is In: A Survey of Task-Oriented Dialogue Systems for Healthcare Applications arXiv ➖
➖ Perceptions and Opinions of Patients About Mental Health Chatbots: Scoping Review arXiv ➖
➖ The Effectiveness of Artificial Intelligence Conversational Agents in Health Care: Systematic Review arXiv ➖
➖ Chatbots and Conversational Agents in Mental Health: A Review of the Psychiatric Landscape arXiv ➖

arXiv

Venue Title Paper Code
➖ Chatbots for Mental Health Support: Exploring the Impact of Emohaa on Reducing Mental Distress in China arXiv ➖
➖ The avatar will see you now: Support from a virtual human provides socio-emotional benefits arXiv ➖
➖ Deep Annotation of Therapeutic Working Alliance in Psychotherapy arXiv ➖
CHI22 Exploring the Effects of AI-assisted Emotional Support Processes in Online Mental Health Community arXiv ➖
➖ What makes an AI device human-like? The role of interaction quality, empathy and perceived psychological anthropomorphic characteristics in the acceptance of artificial intelligence in the service industry arXiv ➖
➖ The Effect of Moderation on Online Mental Health Conversations arXiv ➖
➖ Exploring the Effect of Social Support and Empathy on User Engagement in Online Mental Health Communities arXiv ➖
➖ The Language of Situational Empathy arXiv ➖
RANLP21 A Psychologically Informed Part-of-Speech Analysis of Depression in Social Media arXiv ➖
NAACL21 Linguistic Complexity Loss in Text-Based Therapy arXiv ➖
ACL21 Exploring Self-Identified Counseling Expertise in Online Support Forums arXiv GitHub
➖ Facilitation of human empathy through self-disclosure of anthropomorphic agents arXiv ➖
CHI20 Exploring the Effects of Technological Writing Assistance for Support Providers in Online Mental Health Community arXiv ➖
CHI20 Understanding Client Support Strategies to Improve Clinical Outcomes in an Online Mental Health Intervention arXiv ➖
➖ Assessing Users' Mental Status from their Journaling Behavior through Chatbots arXiv ➖
➖ Strategic Regulation of Empathy arXiv ➖
➖ Building empathy through motivation-based interventions arXiv ➖
➖ A theoretical approach for a novel model to Realizing Empathy arXiv ➖
➖ Effectiveness of an Empathic Chatbot in Combating Adverse Effects of Social Exclusion on Mood arXiv ➖
➖ Detection and Classification of mental illnesses on social media using RoBERTa arXiv ➖
➖ Can Your Phone Be Your Therapist? Young People’s Ethical Perspectives on the Use of Fully Automated Conversational Agents (Chatbots) in Mental Health Support arXiv ➖
➖ Empathy and emotion regulation: An integrative account arXiv ➖
ACL19 Finding Your Voice: The Linguistic Development of Mental Health Counselors arXiv ➖
ACL19 Identifying therapist conversational actions across diverse psychotherapeutic approaches arXiv ➖
➖ I like that you feel my pain, but I love that you feel my joy: Empathy for a partner’s negative versus positive emotions independently affect relationship quality arXiv ➖
➖ Analyzing the Quality of Counseling Conversations: the Tell-Tale Signs of High-quality Counseling arXiv ➖
➖ Psychological, Relational, and Emotional Effects of Self-Disclosure After Conversations With a Chatbot arXiv ➖
EMNLP17 Detecting and Explaining Crisis arXiv ➖
➖ Empathy in One-Shot Prisoner Dilemma arXiv ➖
➖ Annotating and modeling empathy in spoken conversations arXiv ➖
➖ Mammalian empathy: behavioural manifestations and neural basis arXiv ➖
➖ Are we really measuring empathy? Proposal for a new measurement framework arXiv ➖
TACL16 Large-scale Analysis of Counseling Conversations: An Application of Natural Language Processing to Mental Health arXiv ➖
➖ The positive (and negative) psychology of empathy [arXiv](and negative) ➖
➖ Empathy: A review of the concept arXiv ➖
➖ New Look at Social Support: A Theoretical Perspective on Thriving through Relationships arXiv ➖
ISCA15 Predicting Therapist Empathy in Motivational Interviews using Language Features Inspired by Psycholinguistic Norms arXiv ➖
➖ The Emerging Study of Positive Empathy arXiv ➖
➖ From what isn’t empathy to empathic learning process arXiv ➖
➖ Crowdsourcing Collective Emotional Intelligence arXiv ➖
➖ From knowledge to hope: online depression communities arXiv ➖
➖ Information seeking and social support in online health communities: Impact on patients' perceived empathy arXiv ➖
➖ Social and emotional support and its implication for health arXiv ➖
➖ The fullness of empathy: reflections and illustrations arXiv ➖
➖ Empathy: The charismatic chimera arXiv ➖
➖ A measure of emotional empathy arXiv ➖
➖ The nature of sympathy in the art of psychotherapy arXiv ➖

Copyright

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