zendesk-ticket-viewer
An interactive command line application that connects to the Zendesk API and displays ticket information from a Zendesk account.
Installation instructions
- Clone this repository.
- cd into the root directory of this repo.
- Run
npm install. (You need Node.js, which includes npm, to do this and to run the app)
Usage
Run with node index.js or with npm start.
Input 0 to edit your API details.
url: <your Zendesk url>
email: <your email>
token: <your API token>
These values are saved in a file, so you don't need to reenter them every time you run the app.
Input 1 followed by ticket id to display information about one ticket.
Input 2 to display information about all tickets.
Stop the app by ending input (e.g. with ^C).
Example
$ node index.js
---------------------------------------------------------
Welcome to the Zendesk Ticket Viewer
Please enter one of the following commands:
0 Edit the config
1 Display a single ticket
2 Display all tickets
3 Display last created ticket
4 Display tickets where subject contains query
5 Create a new ticket with subject and description
help Display this message
---------------------------------------------------------
> 1 6
Searching for ticket with id 6...
---------------------------------------------------------
Ticket #6
Subject: Why isn't it working?
Description: We're working on that.
Updated at: 2017-11-23T04:51:50Z
---------------------------------------------------------
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