DataMining.F14.CaseStudy

http://www.bain.com/publications/articles/putting-social-media-to-work.aspx

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https://dev.twitter.com/case-studies/zappos-uses-twitter-generate-over-1200-conversations-month-its-customers

http://frostftp.com/JE/Events/CC/Sitel/Social_Media_Customer_Engagement.pdf

http://socialaxis.wordpress.com/2012/05/15/how-dell-reinvented-itself-thanks-to-social-media/

https://socialmediaunleashed.wordpress.com/2012/07/12/the-dell-hell-case-study-how-to-turn-negative-into-positive/

http://www.forbes.com/sites/marketshare/2012/11/27/5-big-brands-confirm-that-content-marketing-is-the-key-to-your-consumer/

http://www.kellerfay.com/busting-myth-negative-wom-powerful-positive-talk/

http://cdn2.hubspot.net/hub/53/file-13204195-pdf/docs/hubspot_social_media_pr_ebook.pdf

http://cdn2.hubspot.net/hub/53/file-13208212-pdf/docs/small-business-social-media-ebook-hubspot.pdf

======= http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=4&ved=0CDUQFjAD&url=http%3A%2F%2Fwww.mckinsey.com%2F~%2Fmedia%2FMcKinsey%2Fdotcom%2FInsights%2520and%2520pubs%2FMGI%2FResearch%2FTechnology%2520and%2520Innovation%2FThe%2520social%2520economy%2FMGI_The_Social_Economy_Professional_services.ashx&ei=Iu6BVNjIHIazyASnqILgBA&usg=AFQjCNHkMUrQ7OrJ38OFohyPpJGI3ZT_Ww&sig2=zpp_11e9fymVfZfbVJ55rA&bvm=bv.80642063,d.aWw http://www.accenture.com/SiteCollectionDocuments/financial-services/accenture-comprehensive-approach-managing-social-media-risk-compliance.pdf

5 Successful Social Campaigns Examples

http://www.hallaminternet.com/2014/5-social-media-campaigns/

Infographic for business.twitter.com case studies

http://www.mediabistro.com/alltwitter/twitter-brands-case-study_b34731

More Twitter Brand Case Study examples

http://beingyourbrand.com/2012/10/21/social-media-case-studies-twitter-successes-to-learn-from/

Examples Southwest,Whole Foods,Best Buy

http://www.socialmediatoday.com/content/case-studies-3-unique-successful-twitter-strategies

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