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Worst comapnies in 2014 Comcast http://bucks.blogs.nytimes.com/2010/04/30/the-worst-company-in-america/
http://kylelacy.com/25-case-studies-using-twitter-to-increase-business-and-sales/
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Brand Management https://www.americanexpress.com/us/small-business/openforum/articles/brand-management-how-to-handle-your-social-media-presence/
http://www.bain.com/publications/articles/putting-social-media-to-work.aspx
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http://frostftp.com/JE/Events/CC/Sitel/Social_Media_Customer_Engagement.pdf
http://socialaxis.wordpress.com/2012/05/15/how-dell-reinvented-itself-thanks-to-social-media/
http://www.kellerfay.com/busting-myth-negative-wom-powerful-positive-talk/
http://cdn2.hubspot.net/hub/53/file-13204195-pdf/docs/hubspot_social_media_pr_ebook.pdf
http://cdn2.hubspot.net/hub/53/file-13208212-pdf/docs/small-business-social-media-ebook-hubspot.pdf
======= http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=4&ved=0CDUQFjAD&url=http%3A%2F%2Fwww.mckinsey.com%2F~%2Fmedia%2FMcKinsey%2Fdotcom%2FInsights%2520and%2520pubs%2FMGI%2FResearch%2FTechnology%2520and%2520Innovation%2FThe%2520social%2520economy%2FMGI_The_Social_Economy_Professional_services.ashx&ei=Iu6BVNjIHIazyASnqILgBA&usg=AFQjCNHkMUrQ7OrJ38OFohyPpJGI3ZT_Ww&sig2=zpp_11e9fymVfZfbVJ55rA&bvm=bv.80642063,d.aWw http://www.accenture.com/SiteCollectionDocuments/financial-services/accenture-comprehensive-approach-managing-social-media-risk-compliance.pdf
5 Successful Social Campaigns Examples
http://www.hallaminternet.com/2014/5-social-media-campaigns/
Infographic for business.twitter.com case studies
http://www.mediabistro.com/alltwitter/twitter-brands-case-study_b34731
More Twitter Brand Case Study examples
http://beingyourbrand.com/2012/10/21/social-media-case-studies-twitter-successes-to-learn-from/
Examples Southwest,Whole Foods,Best Buy
http://www.socialmediatoday.com/content/case-studies-3-unique-successful-twitter-strategies
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