Beautiful and simple Implementation to integrate Vicidial API
DISCLAIMER: VICIdial is a registered trademark of the Vicidial Group which i am not related in anyway.
VICIDIAL is a software suite that is designed to interact with the Asterisk Open-Source PBX Phone system to act as a complete inbound/outbound contact center suite with inbound email support as well.
http://www.vicidial.org/vicidial.php
Vicidial has an AGENT API and NON AGENT API, this classes are intended to make it easier to use in PHP
Requires PHP 7.4+
composer require masterfermin02/vicidial-api-wrapper
Example 1: Update fields on agent screen
<?php
use Vicidial\Api\Wrapper\Agent\Client;
$fields['first_name'] = "John";
$fields['last_name'] = "Doe";
$fields['address1'] = "123 Fake St";
try {
$agent_api = new Client("127.0.0.1", "gabriel", "Sup3rP4ss");
echo $agent_api->update_fields("gabriel", $fields);
} catch (Exception $e) {
echo 'Exception: ', $e->getMessage(), "\n";
}Example 2: Hangup Call, Dispo it and Pause Agent
<?php
use Vicidial\Api\Wrapper\Agent\Client;
try {
$agent_api = new Client("127.0.0.1", "gabriel", "Sup3rP4ss");
$agent_api->pause("gabriel", "PAUSE");
$agent_api->hangup("gabriel");
$agent_api->dispo("gabriel", ['value' => 'SALE']);
$agent_api->pause_code("gabriel", "BREAK");
} catch (Exception $e) {
echo 'Exception: ', $e->getMessage(), "\n";
} <?php
require_once 'vendor/autoload.php';
use Vicidial\Api\Wrapper\Admin\Client;
try {
$agent_api = new Client("viciexperts.com/admin_demo/", "12345", "12345");
echo $agent_api->moh_list([
'format' => 'selectframe',
'comments' => 'fieldname',
'stage' => 'date'
]);
} catch (Exception $e) {
echo 'Exception: ', $e->getMessage(), "\n";
}