ServiceDesk system is a communications center that provides a single point of contact between a company and its customers, employees and business.
Tasks which should be done:
- Create basic Login Page
- Create basic Home Page
- Create basic User Settings Page
- Create basic Show Request Page [postponed]
- - Request Actions such as Assign, Delete and etc
- - Refactor code with better SQL queries and Java code
- Create basic Requests Page - [currently in progress]
- - Requests table by Group implementation
- - Delete requests using checkbox and other request actions
- Create basic Admin Settings pages
- - Admin Home page
- - Admin Users page
- - Admin Users page Functionality
- - Admin Technicians page
- - Admin Technicians page Functionality
- - Admin Groups page
- - Admin Technicians page Functionality
- - Admin Request Types page
- - Admin Request Types page Functionality
- - Admin Request Priorities page
- - Admin Request Priorities page Functionality
- - Admin Request Statuses page
- - Admin Request Statuses page Functionality
- - Admin Email Settings page
- - Admin Email Settings page Functionality
- - Admin Request closure templates page
- - Admin Request closure templates page Functionality
- Create Reports page for Reporting
- Rethink user acesses
- Refactor code, fix bugs
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