:ticketbox

:ticketbox is a fast, minimalistic case/ticket management software. It has many features, some of them are:

Create tickets, ticket categories, users, groups, assets, businesses and asset locations.
Easy updating the status of tickets, including important information about them
View the most necessary information in your dashboard, including charts that distribute ticket activity by week or month, public activity of your agents or the top hot tickets that are pending or in progress right now.
View your assets by location (e.g. by floor or building), users by business and other useful stuff.

Screenshots

Requirements

Built With

Ruby on Rails — The backend API is a Rails app.
MySQL — Our main database is in MySQL.
Semantic UI — We use Semantic UI for the design of the app.

Plus lots of Ruby Gems, a complete list of which is at the root folder of the project.

Contributing

:ticketbox is 100% free and open-source. We encourage and support an active, healthy community that accepts contributions from the public – including you!

We look forward to seeing your pull requests!

Copyright / License

To be Updated

Dedication

:ticketbox is built to make us more productive and happy.