/Travel-Customer-Churn-with-Oversampling

The aim of this post is to identify and visualize factors that contribute to customer churn of a travel company.

Primary LanguageJupyter Notebook

Travel Company Customer Churn with Oversampling

The aim of this post is to identify and visualize factors that contribute to customer churn of a travel company.

Briefly you will read about:

  • EDA analysis
  • Data pre-processing
  • Applying ovesampling method
  • Model selection with CV
  • Model tuning
  • Variable importance and ROC results