A REST API Ticketing System which assigns the incoming tickets to persons based on the Round Robin principle.
POST /ticket| Parameter | Type | Description |
|---|---|---|
user_id |
string |
Required. The ID of the user who raised the ticket |
issue |
string |
Required. The description of the issue |
{
"message" : string,
"success" : bool,
"data" : json
}The message attribute contains a message commonly used to indicate errors or, in the case of deleting a resource, success that the resource was properly deleted.
The success attribute describes if the transaction was successful or not.
The data attribute contains a nested JSON object in the following format,
{
"ticket_id" : string,
"assigned_to" : string,
}The ticket_id attribute contains the ID generated by the ticketing system.
The assigned_to attribute contains the ID of the user that the ticket has been assigned to by the ticketing system.
| Status Code | Description |
|---|---|
| 200 | OK |
| 201 | CREATED |
| 400 | BAD REQUEST |
| 404 | NOT FOUND |
| 500 | INTERNAL SERVER ERROR |