Chrome plugin for Kiev Claims team of Kiwi.com !!!WARNING!!! BETTER RECHECK INFORMATION ABOUT CANCELLATION/ASSESSMENT VIA MMB WITH EXPERIENCED AGENTS FIRST
First of all I'll show on example how does it works:
sa-aa-bc-va-hfy-my->Norwe,aa->Vuel,aa-<kt
Enter this text in plugins textarea field and push TAB button at the end of this row. Then you will see this:
Summary above
- pap filled RAF on assess amount/booking card
- voluntary assessment (affected flights)
- HF applied, Margin can be added (flights in future + cancellable) => /value/
DONE
- /Route - PNR/ called Norwe. Cancellable & Possible RA in case of cancellation/no-show -
- /Route - PNR/ called Vuel. NC & Possible RA in case of no-show -
TO DO
- Kiev Team pls
Excited? Let's move forward for more detailed view
- I call this Head part of summary (everything above DONE section). There is a list of short commands that you need to know (Please watch addition № 1 for this list). You can combine them with - between it.
For example: s-pr-bc-gc-hfn-mn
After pushing Tab button will look like
SUMMARY
- pap filled RAF on proceed/booking card
- guarantee (/route/ cancelled by a/l)
- HF not applied, no Margin
- pap's comment to RAF: **
- DONE section A little bit easier here. You need to write down a/l's name (long or short but not IATA) Symbols -> before each of them and short name of Action you need to do with this a/l separated with coma with a/l's name.
Example:
->Norwe,aa->Vuel,c->Cobalt,fl
Output after Tab:
DONE
- /Route - PNR/ called Norwe. Cancellable & Possible RA in case of cancellation/no-show -
- /Route - PNR/ According Vuel rules NC & only taxes after dep. can be requested
- /Route - PNR/ flown. Called Cobalt. Applied for TR. RA of wil be refunded withing wd
Short names of Actions here: aa - assess amount; c - cancellation; fl - requesting TR after dep. for flown flights
- TO DO section there is also a short list of commands (see Addition № 2 ). Here you should mention kiwi's department abbraviations and add -< at the beggining of each of them
Example:
-<kt-<gds-<cs
Output after pushing of Tab button:
TO DO
- Kiev Team pls
- GDS pls
- CS pls
Also I would like to admit than all instructions are not case sensetive so Norwe is the same as NORWE or norwe
This is my last gift for ya )). Thank you ladies and gentlemans for all time that I've spend with you. It was very fun )). Special thanks for Christina Zhurina. You've learned me how to work hard and qualitatively. You da best Claims ever :-) Don't forget to look for additions at the end ))
Best regards, Joshua '50Djents' Travis
Addition № 1 (for Head section)
- s: SUMMARY;
- sa: Summary above
- trfc: Tax refund (flight change) (try this on plugin ))))
- pr: proceed;
- aa: assess amount
- bc: booking card
- pay: paypal
- b: bank;
- cr: credits
- vc: voluntary cancellation
- va: voluntary assessment
- gc: guarantee (/route/ cancelled by a/l)
- gsc: guarantee (/route/ delayed and /routes/ affected)
- g: guarantee
- mi: medical issue
- bi: baggage issue
- ci: check-in issue
- hfy: HF applied;
- my: Margin can be added
- mn: no Margin
- hfn: HF not applied;
Addition № 2 (for TO DO section)
- kt: Kiev Team;
- bcl: Brno Claims
- kcl: Kiev Claims
- bo: BO
- cs: CS
- gds: GDS
- avc: AvC