Chat do not open on firefox
Closed this issue · 8 comments
Environment
I've installed the plugin in Firefox version 111.0.1 and set layout.css.overflow-overlay.enabled.
Problem
On the Bing site, I cannot click the Chat button. During site inspection, I found out that link for the button is set to href="javascript:void(0)"
Mozilla is still reviewing the newest version (1.0.6). Can you check if the issue persists on the newest version? #74
I've tried the newest firefox.zip from the release folder, which changed nothing. :(
If you need any further information, I will be glad to help you. I don't know if this information does change anything, but I'm working on the latest LTS Ubuntu (22.04).
href="javascript:void(0)" is normal; that's how Microsoft implemented it. Can you clear cache and cookies and see if the issue persists?
I can confirm it's not working for me. Every time I click the "Chat Now" button, it opens another tab with the same modal displayed.
Likely that v1.0.7 will fix this. Unsure why Mozilla is taking forever to review the app.
1.0.7 is up.
I don't know why by it start working on "1.0.5.1" plugin version. Thanks for your help :))
I don't know why by it start working on "1.0.5.1" plugin version. Thanks for your help :))