/CELABot

Primary LanguageC#MIT LicenseMIT

page_type languages products description urlFragment
sample
csharp
office-teams
FAQ Plus bot is one of the best friendly Q&A bots that bring a human in the loop when it is unable to help with an answer from the knowledge base.
microsoft-teams-apps-faqplus

CELA Chat Bot

CELA Chat bot is based on FAQ Plus Bot that can answer user's questions by searching the CELA sharepoint.

Documentation Deployment guide Architecture

A user can ask the bot a question and the bot responds with an answer if it's in the knowledge base. If not, the bot responds with options to contact CELA.

We could add features like by leveraging and extending the Expert CS project

  • Adding/editing/deleting/previewing QnA
  • Viewing update history of QnA
  • View all the existing QnA
  • View the original version of the edited QnA
  • View details of manually added QnA

Here are some screenshots showing CELA Bot in action:

  • A user interacting with CELA Bot through chat:

FAQ Plus in action (user view)

  • Expert using FAQ Plus:

FAQ Plus in action (experts view)

  • Expert invoking the task module to add QnA pair:

Invoking_taskmodule1

More screenshots and tips on how to use the app are in the Wiki of this repository.

This project has adopted the Microsoft Open Source Code of Conduct. For more information see the Code of Conduct FAQ or contact opencode@microsoft.com with any additional questions or comments.