/call_center

call center queue simulation

Primary LanguageHTML

Call Center Simulation

Program simulates a call center queue using Java's hashset integrated into the queue logic.

  • Limited JUnit testing
  • ArrayList
  • Queue
  • HashSet

Output:

  • Starts off with a set number of customers, and the user is asked how many call simulations to display.
  • A single simulation is a tech and a customer.
  • Each simulation is delayed on the console to imitate the call.
  • Techs are sorted by the days working.