/d365-mktg-kmean-segmentation

Dynamics 365 Marketing Segmentation using K-mean Clustering

Dynamics 365 Marketing Segmentation using K-mean Clustering

Segmenting customers is not an easy job, and normally driven by strategic target of each organisation. In this series, I will go through some methodology in Machine Learning that we can use to segment the customers or prospects based on defined characteristics and also automatically added them to the right segment.  We will use K-mean clustering, which is one of the simplest clustering algorithm in Machine Learning.

https://aylwinwong.wordpress.com/2019/10/01/machine-learning-approach-to-marketing-segmentation-in-dynamics-365-marketing/