This chatbot was built in 45 minutes during the Customer Satisfaction Webinar on the 9th of july.
This chatbot gather informations from an existing customer, and has the following features:
- it can open a ticket on Gorgias
- it performs sentiment analysis with Huggingface api
- it send all the informations to Airtable
To watch the webinar replay, please head over there
To setup this chatbot you only need to :
- create an account on the CSML 🦜 Studio
- import the chatbot using this repository url
- fill in your Gorgias and Airtable credentials in the "Functions" menu
- feel free to edit it :3
To contact the team : contact@csml.dev