The ZCC App adds BCC functionality into Zendesk ticketing. First an Admin must create a list of BCC-able email addresses and then agents can choose from that list while working in tickets.
Please submit bug reports to ZCC. Pull requests are welcome.
The ZCC App adds BCC functionality into Zendesk ticketing. First an Admin must create a list of BCC-able email addresses and then agents can choose from that list while working in tickets.
Please submit bug reports to ZCC. Pull requests are welcome.