Technical Error Getting Meta Data after selecting entity.

Question

Technical Error Getting Meta Data after selecting entity.

Closed this issue 7 months ago · 38 comments

Description

Tried using dataloader today and have used ealier this year just fine. The version installed showed the error getting meta data with note about jre version not being 1.8. I checked the jre and uninstalled and reinstalled. It seems that is still the same version. The current jre is 1.8 bild 411. Then I found a newer 4.11 v of dataloader so I installed that one. It just simply stated just the error message without a note about jre versions, etc.

The log file seems ok and end with line: Done generating meta for Placement

Steps to Reproduce

Load csv and click next
Select Placements entitie and click next.
error pops up

Expected behavior:

It generally comes to mapping, etc. steps

Actual behavior:

it stops at step 3

Reproduces how often:

100% even with other entities.

Additional Information

The dataloader.properties file (minus login info)
The CSV input file (smallest possible file that reproduces the issue)
The results file(s)
The log file
plc-soc-fix-export.csv
dataloader_2024-04-18_13.14.57.log
dataloader.properties.txt

Answer 1 · 2024-04-18T19:18:56.000Z

Is this an issue with the Desktop App that is calling meta in order to map columns to meta? Is it failing in the App for you? The meta call should not be used except by the Desktop app, since the purpose is to print the computed meta to standard output for the App to consume and use for column mapping.

Answer 2 · 2024-04-18T19:31:18.000Z

Nathan, Yes I'm in the desktop app - just installed the lastest download for it also and still getting the same error with less info. One thing I noticed, is going to validate credentials I thought it used to popup a message successful. It doesn't do that now, if it did it in past. But those all appear still correct. Any suggestions. I last used this in Feb and it was fine. Thanks Eddie Hogue Information Technology Phone 918-584-7900

…

________________________________ From: Nathan Dickerson ***@***.***> Sent: Thursday, April 18, 2024 2:19 PM To: bullhorn/dataloader ***@***.***> Cc: Eddie D Hogue ***@***.***>; Author ***@***.***> Subject: Re: [bullhorn/dataloader] Technical Error Getting Meta Data after selecting entity. (Issue #434) You don't often get email from ***@***.*** Learn why this is important<https://aka.ms/LearnAboutSenderIdentification> CAUTION: This email originated from a user outside of OakTree Staffing. DO NOT click on links or open attachments unless you were expecting the email, recognize the sender, and know the content is safe. Is this an issue with the Desktop App that is calling meta in order to map columns to meta? Is it failing in the App for you? The meta call should not be used except by the Desktop app, since the purpose is to print the computed meta to standard output for the App to consume and use for column mapping. — Reply to this email directly, view it on GitHub<#434 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/ANJOGEGM57QQKSRKKW3ZLHLY6AMDNAVCNFSM6AAAAABGN2EH2OVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDANRVGAZDGNRSGE>. You are receiving this because you authored the thread.Message ID: ***@***.***> The content of this email is intended for the person or entity to which it is addressed only. This email may contain confidential information. If you are not the person to whom this message is addressed, be aware that any use, reproduction, or distribution of this message is strictly prohibited. OakTree Staffing makes protecting client information the highest priority. If you have received this message in error, please inform the sender and delete this email along with any attachments immediately. OakTree Staffing cannot accept email requests for wire transfers or other banking information requests. Emails may not be as reliable or secure as other forms of communication. The information contained in this email may be legally-protected, confidential data. Any unauthorized use may result in legal action.

Answer 3 · 2024-04-18T19:45:10.000Z

If there's no successful popup message and there's no parsing of Meta happening, then that would point to a breakdown between the dataloader command line app that writes to stdout and the parent electron node app that spawned the dataloader command line java executable and is scraping the output from it.

My guess is that something like a virus scanning software has prevented such communication within the electron app and it's child java process it spawns. Maybe check a different computer or setup?

Answer 4 · 2024-04-18T19:57:32.000Z

Hi! I'm having this same issue. Our IT department couldn't identify any software that is interfering with java.

Answer 5 · 2024-04-18T20:00:34.000Z

If you execute the following command from dataloader, what gets output to the command line?

dataloader login

You should see "Login Successful" or "Login Failed" printed to the command line.

Answer 6 · 2024-04-18T20:01:24.000Z

I just turned off the Windows Defender with no change in the error. The cmd window that comes up runs a lot of giberous just before closing then the error pops up. When I check credentials I get the cmd window and it just goes away - I think it used to popup a UI window the authentication was successful. Eddie Hogue Information Technology Phone 918-584-7900

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________________________________ From: jenspeer ***@***.***> Sent: Thursday, April 18, 2024 2:57 PM To: bullhorn/dataloader ***@***.***> Cc: Eddie D Hogue ***@***.***>; Author ***@***.***> Subject: Re: [bullhorn/dataloader] Technical Error Getting Meta Data after selecting entity. (Issue #434) You don't often get email from ***@***.*** Learn why this is important<https://aka.ms/LearnAboutSenderIdentification> CAUTION: This email originated from a user outside of OakTree Staffing. DO NOT click on links or open attachments unless you were expecting the email, recognize the sender, and know the content is safe. Hi! I'm having this same issue. Our IT department couldn't identify any software that is interfering with java. — Reply to this email directly, view it on GitHub<#434 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/ANJOGECZC4JWH7ORW2XLXJDY6AQUFAVCNFSM6AAAAABGN2EH2OVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDANRVGE2TQNJVGQ>. You are receiving this because you authored the thread.Message ID: ***@***.***> The content of this email is intended for the person or entity to which it is addressed only. This email may contain confidential information. If you are not the person to whom this message is addressed, be aware that any use, reproduction, or distribution of this message is strictly prohibited. OakTree Staffing makes protecting client information the highest priority. If you have received this message in error, please inform the sender and delete this email along with any attachments immediately. OakTree Staffing cannot accept email requests for wire transfers or other banking information requests. Emails may not be as reliable or secure as other forms of communication. The information contained in this email may be legally-protected, confidential data. Any unauthorized use may result in legal action.

Answer 7 · 2024-04-18T20:04:23.000Z

RIght. The check credentials is using dataloader login behind the scenes, communicating that to the dataloader command line app. If you open up the dataloader command line app on your computer, can you get the login command to output something, or is output broken?

Answer 8 · 2024-04-18T20:14:21.000Z

I found the Bullhorn Data Loader.exe finally and Checking for update [14516:0418/151036.857:ERROR:cache_util_win.cc(20)] Unable to move the cache: Access is denied. (0x5) [14516:0418/151036.857:ERROR:cache_util_win.cc(20)] Unable to move the cache: Access is denied. (0x5) [14516:0418/151036.873:ERROR:disk_cache.cc(208)] Unable to create cache [14516:0418/151036.873:ERROR:gpu_disk_cache.cc(676)] Gpu Cache Creation failed: -2 [14516:0418/151036.873:ERROR:disk_cache.cc(208)] Unable to create cache [14516:0418/151036.873:ERROR:gpu_disk_cache.cc(676)] Gpu Cache Creation failed: -2 15:10:37.551 > Update for version 2.11.1 is not available (latest version: 2.11.1, downgrade is disallowed). 15:10:37.552 > checkForUpdatesAndNotify called, downloadPromise is null Where is this cache location that it would be getting Access is denied on? Thanks Eddie Hogue Information Technology Phone 918-584-7900

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________________________________ From: Nathan Dickerson ***@***.***> Sent: Thursday, April 18, 2024 3:04 PM To: bullhorn/dataloader ***@***.***> Cc: Eddie D Hogue ***@***.***>; Author ***@***.***> Subject: Re: [bullhorn/dataloader] Technical Error Getting Meta Data after selecting entity. (Issue #434) You don't often get email from ***@***.*** Learn why this is important<https://aka.ms/LearnAboutSenderIdentification> CAUTION: This email originated from a user outside of OakTree Staffing. DO NOT click on links or open attachments unless you were expecting the email, recognize the sender, and know the content is safe. RIght. The check credentials is using dataloader login behind the scenes, communicating that to the dataloader command line app. If you open up the dataloader command line app on your computer, can you get the login command to output something, or is output broken? — Reply to this email directly, view it on GitHub<#434 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/ANJOGEG73BUYVGDK37U4TADY6ARNZAVCNFSM6AAAAABGN2EH2OVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDANRVGE3TSNJRGU>. You are receiving this because you authored the thread.Message ID: ***@***.***> The content of this email is intended for the person or entity to which it is addressed only. This email may contain confidential information. If you are not the person to whom this message is addressed, be aware that any use, reproduction, or distribution of this message is strictly prohibited. OakTree Staffing makes protecting client information the highest priority. If you have received this message in error, please inform the sender and delete this email along with any attachments immediately. OakTree Staffing cannot accept email requests for wire transfers or other banking information requests. Emails may not be as reliable or secure as other forms of communication. The information contained in this email may be legally-protected, confidential data. Any unauthorized use may result in legal action.

Answer 9 · 2024-04-18T20:22:47.000Z

That is the electron log updater that checks for latest versions from github. Those errors shouldn't matter - it's just trying to determine if it has the latest version or not of the electron app. The issue you're asking about seems to be a problem with the output of the dataloader java command line application itself.

Answer 10 · 2024-04-18T20:26:11.000Z

Any way to get the command line output to run and see what it is doing? I'm not seeing how to view the command line. Eddie Hogue Information Technology Phone 918-584-7900

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________________________________ From: Nathan Dickerson ***@***.***> Sent: Thursday, April 18, 2024 3:23 PM To: bullhorn/dataloader ***@***.***> Cc: Eddie D Hogue ***@***.***>; Author ***@***.***> Subject: Re: [bullhorn/dataloader] Technical Error Getting Meta Data after selecting entity. (Issue #434) You don't often get email from ***@***.*** Learn why this is important<https://aka.ms/LearnAboutSenderIdentification> CAUTION: This email originated from a user outside of OakTree Staffing. DO NOT click on links or open attachments unless you were expecting the email, recognize the sender, and know the content is safe. That is the electron log updater that checks for latest versions from github. Those errors shouldn't matter - it's just trying to determine if it has the latest version or not of the electron app. The issue you're asking about seems to be a problem with the output of the dataloader java command line application itself. — Reply to this email directly, view it on GitHub<#434 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/ANJOGEDYMLNSHFHZ4KYHVQTY6ATSZAVCNFSM6AAAAABGN2EH2OVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDANRVGIZTOMZUGU>. You are receiving this because you authored the thread.Message ID: ***@***.***> The content of this email is intended for the person or entity to which it is addressed only. This email may contain confidential information. If you are not the person to whom this message is addressed, be aware that any use, reproduction, or distribution of this message is strictly prohibited. OakTree Staffing makes protecting client information the highest priority. If you have received this message in error, please inform the sender and delete this email along with any attachments immediately. OakTree Staffing cannot accept email requests for wire transfers or other banking information requests. Emails may not be as reliable or secure as other forms of communication. The information contained in this email may be legally-protected, confidential data. Any unauthorized use may result in legal action.

Answer 11 · 2024-04-18T20:28:37.000Z

There is no login successful or failed output though. Eddie Hogue Information Technology Phone 918-584-7900

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________________________________ From: Nathan Dickerson ***@***.***> Sent: Thursday, April 18, 2024 3:23 PM To: bullhorn/dataloader ***@***.***> Cc: Eddie D Hogue ***@***.***>; Author ***@***.***> Subject: Re: [bullhorn/dataloader] Technical Error Getting Meta Data after selecting entity. (Issue #434) You don't often get email from ***@***.*** Learn why this is important<https://aka.ms/LearnAboutSenderIdentification> CAUTION: This email originated from a user outside of OakTree Staffing. DO NOT click on links or open attachments unless you were expecting the email, recognize the sender, and know the content is safe. That is the electron log updater that checks for latest versions from github. Those errors shouldn't matter - it's just trying to determine if it has the latest version or not of the electron app. The issue you're asking about seems to be a problem with the output of the dataloader java command line application itself. — Reply to this email directly, view it on GitHub<#434 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/ANJOGEDYMLNSHFHZ4KYHVQTY6ATSZAVCNFSM6AAAAABGN2EH2OVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDANRVGIZTOMZUGU>. You are receiving this because you authored the thread.Message ID: ***@***.***> The content of this email is intended for the person or entity to which it is addressed only. This email may contain confidential information. If you are not the person to whom this message is addressed, be aware that any use, reproduction, or distribution of this message is strictly prohibited. OakTree Staffing makes protecting client information the highest priority. If you have received this message in error, please inform the sender and delete this email along with any attachments immediately. OakTree Staffing cannot accept email requests for wire transfers or other banking information requests. Emails may not be as reliable or secure as other forms of communication. The information contained in this email may be legally-protected, confidential data. Any unauthorized use may result in legal action.

Answer 12 · 2024-04-18T20:33:42.000Z

Hi Nathan I ran through a complete attempt and here is the output in the command window all the way up to the Meta Data Error from UI. "bullhorn data loader.exe" login C:\Users\ehog\AppData\Local\Programs\dataloader-ui> 15:29:39.522 > Checking for update 15:29:43.535 > Update for version 2.11.1 is not available (latest version: 2.11.1, downgrade is disallowed). 15:29:43.537 > checkForUpdatesAndNotify called, downloadPromise is null 15:30:15.246 > Start: received 16 params 15:30:15.258 > Resolved User Data location: C:\Users\ehog\AppData\Roaming\Bullhorn Data Loader 15:30:15.260 > Resolved Data Loader location: C:\Users\ehog\AppData\Local\Programs\dataloader-ui\resources\app.asar.unpacked\dataloader 15:30:15.265 > Resolved Jar File: dataloader-5.10.1.jar 15:30:15.274 > Spawned dataloader process with pid: 2928 15:30:15.454 > Java Version Check: java version "1.8.0_411" Java(TM) SE Runtime Environment (build 1.8.0_411-b09) Java HotSpot(TM) 64-Bit Server VM (build 25.411-b09, mixed mode) 15:30:18.325 > Process exit. code: 0, signal: null 15:30:18.326 > Process closed - sending 'done' signal to UI Eddie Hogue Information Technology Phone 918-584-7900

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________________________________ From: Nathan Dickerson ***@***.***> Sent: Thursday, April 18, 2024 3:23 PM To: bullhorn/dataloader ***@***.***> Cc: Eddie D Hogue ***@***.***>; Author ***@***.***> Subject: Re: [bullhorn/dataloader] Technical Error Getting Meta Data after selecting entity. (Issue #434) You don't often get email from ***@***.*** Learn why this is important<https://aka.ms/LearnAboutSenderIdentification> CAUTION: This email originated from a user outside of OakTree Staffing. DO NOT click on links or open attachments unless you were expecting the email, recognize the sender, and know the content is safe. That is the electron log updater that checks for latest versions from github. Those errors shouldn't matter - it's just trying to determine if it has the latest version or not of the electron app. The issue you're asking about seems to be a problem with the output of the dataloader java command line application itself. — Reply to this email directly, view it on GitHub<#434 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/ANJOGEDYMLNSHFHZ4KYHVQTY6ATSZAVCNFSM6AAAAABGN2EH2OVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDANRVGIZTOMZUGU>. You are receiving this because you authored the thread.Message ID: ***@***.***> The content of this email is intended for the person or entity to which it is addressed only. This email may contain confidential information. If you are not the person to whom this message is addressed, be aware that any use, reproduction, or distribution of this message is strictly prohibited. OakTree Staffing makes protecting client information the highest priority. If you have received this message in error, please inform the sender and delete this email along with any attachments immediately. OakTree Staffing cannot accept email requests for wire transfers or other banking information requests. Emails may not be as reliable or secure as other forms of communication. The information contained in this email may be legally-protected, confidential data. Any unauthorized use may result in legal action.

Answer 13 · 2024-04-18T20:43:19.000Z

So, the App is just executing the dataloader command line java process in a spawned thread. This issue started off with running the meta Placement command directly in dataloader to cut out the App layer, which is smart. What happens on the command line when you ignore the App and go straight to dataloader and execute: dataloader login. That is what we need to establish - what's the command line output? Is that somehow now outputting anything from Java?

Answer 14 · 2024-04-18T20:46:26.000Z

This was an adventure since I have never used the command prompt and only used the desktop application (which is where I'm getting the error). After following the instructions for accessing the command prompt, my command prompt says: Login Successful

Still not able to log in on the desktop application v2.11.1.

Answer 15 · 2024-04-18T20:53:56.000Z

When I run the login command from cmd line I don't get the login sucessful message at all, but the UI opens up like it is ready to go. Now I only get the following cmd output.

15:48:36.452 > Checking for update
15:48:37.588 > Update for version 2.11.1 is not available (latest version: 2.11.1, downgrade is disallowed).
15:48:37.589 > checkForUpdatesAndNotify called, downloadPromise is null

If I use the UI to load the csv, select entity then it still pops up the meta error and the output in the cmd window is
15:52:47.105 > Start: received 16 params
15:52:47.120 > Resolved User Data location: C:\Users\ehog\AppData\Roaming\Bullhorn Data Loader
15:52:47.121 > Resolved Data Loader location: C:\Users\ehog\AppData\Local\Programs\dataloader-ui\resources\app.asar.unpacked\dataloader
15:52:47.128 > Resolved Jar File: dataloader-5.10.1.jar
15:52:47.134 > Spawned dataloader process with pid: 23152
15:52:47.267 > Java Version Check: java version "1.8.0_411"
Java(TM) SE Runtime Environment (build 1.8.0_411-b09)
Java HotSpot(TM) 64-Bit Server VM (build 25.411-b09, mixed mode)

15:52:50.127 > Process exit. code: 0, signal: null
15:52:50.128 > Process closed - sending 'done' signal to UI

I briefly see the java window but not able to any details in it.

Answer 16 · 2024-04-18T20:54:15.000Z

Hmm, so that means that the dataloader command line is working properly on your machine, but the interaction between the App and the command line seems to be broken somehow. Have you tried uninstalling and reinstalling the app?

Answer 17 · 2024-04-18T20:55:43.000Z

yes - i uninstalled both jre and dataloader and reloaded them. jre stayed the same version but dataloader was 2.11.1 being newer than I had installed previously.

Answer 18 · 2024-04-18T21:03:45.000Z

Yes as well. Uninstalled, reinstalled, problem persists.

Answer 19 · 2024-04-18T21:11:22.000Z

I'm not sure how to help beyond this. I can't repro this issue on my machine. I'm on a Mac. You can try to use a different machine and try to narrow down what machine conditions lead to this. Perhaps others can weight in if they are experiencing it working, and what OS they are using?

Answer 20 · 2024-04-18T21:50:17.000Z

@ndickerson I am receiving the same 'Technical Error Receiving Meta Data.' I am on version 2.9.1.

Answer 21 · 2024-04-26T18:38:20.000Z

This is a new bug I haven't seen before. I just released a new version of the Data Loader App with the very latest dependencies. See if this helps the problem. It should auto-update when you open the App to Version 2.11.2.

Answer 22 · 2024-04-26T19:25:33.000Z

@ndickerson This update did not work for me. I'm getting the same error.

Answer 23 · 2024-04-26T19:33:21.000Z

Folks have mentioned that this started happening after Java update JDK 8u411. I have this version on a Mac and I'm not seeing the issue.

Answer 24 · 2024-04-26T20:43:19.000Z

Will try it next week Thanks Eddie Hogue OakTree Staffing

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________________________________ From: Nathan Dickerson ***@***.***> Sent: Friday, April 26, 2024 1:38:41 PM To: bullhorn/dataloader ***@***.***> Cc: Eddie D Hogue ***@***.***>; Author ***@***.***> Subject: Re: [bullhorn/dataloader] Technical Error Getting Meta Data after selecting entity. (Issue #434) CAUTION: This email originated from a user outside of OakTree Staffing. DO NOT click on links or open attachments unless you were expecting the email, recognize the sender, and know the content is safe. This is a new bug I haven't seen before. I just released a new version of the Data Loader App with the very latest dependencies. See if this helps the problem. It should auto-update when you open the App to Version 2.11.2<https://github.com/bullhorn/dataloader-app/releases>. — Reply to this email directly, view it on GitHub<#434 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/ANJOGEF2ECESHJHOASIA6CLY7KNLDAVCNFSM6AAAAABGN2EH2OVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDANZZHEZTMMBYHA>. You are receiving this because you authored the thread.Message ID: ***@***.***> The content of this email is intended for the person or entity to which it is addressed only. This email may contain confidential information. If you are not the person to whom this message is addressed, be aware that any use, reproduction, or distribution of this message is strictly prohibited. OakTree Staffing makes protecting client information the highest priority. If you have received this message in error, please inform the sender and delete this email along with any attachments immediately. OakTree Staffing cannot accept email requests for wire transfers or other banking information requests. Emails may not be as reliable or secure as other forms of communication. The information contained in this email may be legally-protected, confidential data. Any unauthorized use may result in legal action.

Answer 25 · 2024-05-01T20:03:31.000Z

I'm having the same issue as the others. I have the command line version installed on another machine and it is working fine, but the desktop app is not.

This is the error in the App Console:

main.6818e34cc61932b9.js:1 Uncaught TypeError: Cannot read properties of null (reading 'fields')
at Function.value (main.6818e34cc61932b9.js:1:5704679)
at main.6818e34cc61932b9.js:1:5701778
at Array.map ()
at main.6818e34cc61932b9.js:1:5701659
at f.invoke (polyfills.72b665462a35e4da.js:1:7652)
at Object.onInvoke (main.6818e34cc61932b9.js:1:8862221)
at f.invoke (polyfills.72b665462a35e4da.js:1:7592)
at f.run (polyfills.72b665462a35e4da.js:1:2727)
at l.value (main.6818e34cc61932b9.js:1:8862679)
at i.value (main.6818e34cc61932b9.js:1:5701461)

Answer 26 · 2024-05-02T13:55:45.000Z

Just downloaded and installed this version and still the same. Looking at trying to get an older version of jre before 8u411 to try. Eddie Hogue Information Technology Phone 918-584-7900

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________________________________ From: Nathan Dickerson ***@***.***> Sent: Friday, April 26, 2024 1:38 PM To: bullhorn/dataloader ***@***.***> Cc: Eddie D Hogue ***@***.***>; Author ***@***.***> Subject: Re: [bullhorn/dataloader] Technical Error Getting Meta Data after selecting entity. (Issue #434) CAUTION: This email originated from a user outside of OakTree Staffing. DO NOT click on links or open attachments unless you were expecting the email, recognize the sender, and know the content is safe. This is a new bug I haven't seen before. I just released a new version of the Data Loader App with the very latest dependencies. See if this helps the problem. It should auto-update when you open the App to Version 2.11.2<https://github.com/bullhorn/dataloader-app/releases>. — Reply to this email directly, view it on GitHub<#434 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/ANJOGEF2ECESHJHOASIA6CLY7KNLDAVCNFSM6AAAAABGN2EH2OVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDANZZHEZTMMBYHA>. You are receiving this because you authored the thread.Message ID: ***@***.***> The content of this email is intended for the person or entity to which it is addressed only. This email may contain confidential information. If you are not the person to whom this message is addressed, be aware that any use, reproduction, or distribution of this message is strictly prohibited. OakTree Staffing makes protecting client information the highest priority. If you have received this message in error, please inform the sender and delete this email along with any attachments immediately. OakTree Staffing cannot accept email requests for wire transfers or other banking information requests. Emails may not be as reliable or secure as other forms of communication. The information contained in this email may be legally-protected, confidential data. Any unauthorized use may result in legal action.

Answer 27 · 2024-05-02T13:59:47.000Z

Uninstalling the latest Java update and reinstalling the previous version fixed the issue for me. However, our IT department warns that this is not a long-term solution as previous versions of Java can be unstable and less secure.

Answer 28 · 2024-05-02T14:06:35.000Z

would you happen to have the download link to a previous version? That's what I'm looking for at the moment. Eddie Hogue Information Technology Phone 918-584-7900

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________________________________ From: jenspeer ***@***.***> Sent: Thursday, May 2, 2024 9:00 AM To: bullhorn/dataloader ***@***.***> Cc: Eddie D Hogue ***@***.***>; Author ***@***.***> Subject: Re: [bullhorn/dataloader] Technical Error Getting Meta Data after selecting entity. (Issue #434) CAUTION: This email originated from a user outside of OakTree Staffing. DO NOT click on links or open attachments unless you were expecting the email, recognize the sender, and know the content is safe. Uninstalling the latest Java update and reinstalling the previous version fixed the issue for me. However, our IT department warns that this is not a long-term solution as previous versions of Java can be unstable and less secure. — Reply to this email directly, view it on GitHub<#434 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/ANJOGEHETI6PTGRVV6SBZCTZAJBGTAVCNFSM6AAAAABGN2EH2OVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDAOJQGU3TENJYGM>. You are receiving this because you authored the thread.Message ID: ***@***.***> The content of this email is intended for the person or entity to which it is addressed only. This email may contain confidential information. If you are not the person to whom this message is addressed, be aware that any use, reproduction, or distribution of this message is strictly prohibited. OakTree Staffing makes protecting client information the highest priority. If you have received this message in error, please inform the sender and delete this email along with any attachments immediately. OakTree Staffing cannot accept email requests for wire transfers or other banking information requests. Emails may not be as reliable or secure as other forms of communication. The information contained in this email may be legally-protected, confidential data. Any unauthorized use may result in legal action.

Answer 29 · 2024-05-02T14:08:41.000Z

All installers (.exe files) can be downloaded here: https://github.com/bullhorn/dataloader-app/releases

Answer 30 · 2024-05-02T14:10:30.000Z

Yes, I got the latest dataloader downloaded and installed. I'm trying to find an older version of jre to install. Eddie Hogue Information Technology Phone 918-584-7900

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________________________________ From: Nathan Dickerson ***@***.***> Sent: Thursday, May 2, 2024 9:09 AM To: bullhorn/dataloader ***@***.***> Cc: Eddie D Hogue ***@***.***>; Author ***@***.***> Subject: Re: [bullhorn/dataloader] Technical Error Getting Meta Data after selecting entity. (Issue #434) CAUTION: This email originated from a user outside of OakTree Staffing. DO NOT click on links or open attachments unless you were expecting the email, recognize the sender, and know the content is safe. All installers (.exe files) can be downloaded here: https://github.com/bullhorn/dataloader-app/releases — Reply to this email directly, view it on GitHub<#434 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/ANJOGECB76I64L5LSJRU6OLZAJCH5AVCNFSM6AAAAABGN2EH2OVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDAOJQGU4TEMBUGU>. You are receiving this because you authored the thread.Message ID: ***@***.***> The content of this email is intended for the person or entity to which it is addressed only. This email may contain confidential information. If you are not the person to whom this message is addressed, be aware that any use, reproduction, or distribution of this message is strictly prohibited. OakTree Staffing makes protecting client information the highest priority. If you have received this message in error, please inform the sender and delete this email along with any attachments immediately. OakTree Staffing cannot accept email requests for wire transfers or other banking information requests. Emails may not be as reliable or secure as other forms of communication. The information contained in this email may be legally-protected, confidential data. Any unauthorized use may result in legal action.

Answer 31 · 2024-05-02T14:10:50.000Z

Try this page: https://www.oracle.com/java/technologies/javase/javase8u211-later-archive-downloads.html

Answer 32 · 2024-05-02T14:19:22.000Z

I downloaded jdk-8u401-windows-x64 and now dataloader works as expected. something with 411 windows x64 that dataloader doesn't like. Eddie Hogue Information Technology Phone 918-584-7900

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________________________________ From: Nathan Dickerson ***@***.***> Sent: Thursday, May 2, 2024 9:11 AM To: bullhorn/dataloader ***@***.***> Cc: Eddie D Hogue ***@***.***>; Author ***@***.***> Subject: Re: [bullhorn/dataloader] Technical Error Getting Meta Data after selecting entity. (Issue #434) CAUTION: This email originated from a user outside of OakTree Staffing. DO NOT click on links or open attachments unless you were expecting the email, recognize the sender, and know the content is safe. Try this page: https://www.oracle.com/java/technologies/javase/javase8u211-later-archive-downloads.html — Reply to this email directly, view it on GitHub<#434 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/ANJOGEEJ6ZILK2QGRQ44EALZAJCQBAVCNFSM6AAAAABGN2EH2OVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDAOJQGU4TMNRUGY>. You are receiving this because you authored the thread.Message ID: ***@***.***> The content of this email is intended for the person or entity to which it is addressed only. This email may contain confidential information. If you are not the person to whom this message is addressed, be aware that any use, reproduction, or distribution of this message is strictly prohibited. OakTree Staffing makes protecting client information the highest priority. If you have received this message in error, please inform the sender and delete this email along with any attachments immediately. OakTree Staffing cannot accept email requests for wire transfers or other banking information requests. Emails may not be as reliable or secure as other forms of communication. The information contained in this email may be legally-protected, confidential data. Any unauthorized use may result in legal action.

Answer 33 · 2024-05-03T18:05:57.000Z

Thanks, guys. Rolling back to an earlier version of Java did the trick for me too.

Answer 34 · 2024-05-14T17:08:01.000Z

I was just able to repro the issue we are seeing with Java version 411 on windows. The behavior of java processes (aka: the Data Loader CLI) changed so it now exits before returning output. I have a plan for fixing this. I should have a fix ready soon that works around this issue.

Answer 35 · 2024-05-14T21:47:47.000Z

good deal and good luck Eddie Hogue OakTree Staffing

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________________________________ From: Nathan Dickerson ***@***.***> Sent: Tuesday, May 14, 2024 1:08:23 PM To: bullhorn/dataloader ***@***.***> Cc: Eddie D Hogue ***@***.***>; Author ***@***.***> Subject: Re: [bullhorn/dataloader] Technical Error Getting Meta Data after selecting entity. (Issue #434) CAUTION: This email originated from a user outside of OakTree Staffing. DO NOT click on links or open attachments unless you were expecting the email, recognize the sender, and know the content is safe. I was just able to repro the issue we are seeing with Java version 411 on windows. The behavior of java processes (aka: the Data Loader CLI) changed so it now exits before returning output. I have a plan for fixing this. I should have a fix ready soon that works around this issue. — Reply to this email directly, view it on GitHub<#434 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/ANJOGEGCZBBNKI4UZI6UQP3ZCJAINAVCNFSM6AAAAABGN2EH2OVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCMJQG4ZDKMRUGY>. You are receiving this because you authored the thread.Message ID: ***@***.***> The content of this email is intended for the person or entity to which it is addressed only. This email may contain confidential information. If you are not the person to whom this message is addressed, be aware that any use, reproduction, or distribution of this message is strictly prohibited. OakTree Staffing makes protecting client information the highest priority. If you have received this message in error, please inform the sender and delete this email along with any attachments immediately. OakTree Staffing cannot accept email requests for wire transfers or other banking information requests. Emails may not be as reliable or secure as other forms of communication. The information contained in this email may be legally-protected, confidential data. Any unauthorized use may result in legal action.

Answer 36 · 2024-05-17T15:13:57.000Z

I just released a new version of the Desktop App, which will auto-update the next time you open it, and should fix issues we are seeing with the latest Java update. Let me know if that fixes this issue we are seeing. https://github.com/bullhorn/dataloader-app/releases

Answer 37 · 2024-05-17T15:16:21.000Z

I will give it a test for you next week. Trying to get home from Engage Eddie Hogue Information Technology Phone 918-584-7900

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________________________________ From: Nathan Dickerson ***@***.***> Sent: Friday, May 17, 2024 10:14 AM To: bullhorn/dataloader ***@***.***> Cc: Eddie D Hogue ***@***.***>; Author ***@***.***> Subject: Re: [bullhorn/dataloader] Technical Error Getting Meta Data after selecting entity. (Issue #434) CAUTION: This email originated from a user outside of OakTree Staffing. DO NOT click on links or open attachments unless you were expecting the email, recognize the sender, and know the content is safe. I just released a new version of the Desktop App, which will auto-update the next time you open it, and should fix issues we are seeing with the latest Java update. Let me know if that fixes this issue we are seeing. https://github.com/bullhorn/dataloader-app/releases — Reply to this email directly, view it on GitHub<#434 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/ANJOGEGFICI7F6WMXEIJ2STZCYNEZAVCNFSM6AAAAABGN2EH2OVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCMJXHAZDCMJWGM>. You are receiving this because you authored the thread.Message ID: ***@***.***> The content of this email is intended for the person or entity to which it is addressed only. This email may contain confidential information. If you are not the person to whom this message is addressed, be aware that any use, reproduction, or distribution of this message is strictly prohibited. OakTree Staffing makes protecting client information the highest priority. If you have received this message in error, please inform the sender and delete this email along with any attachments immediately. OakTree Staffing cannot accept email requests for wire transfers or other banking information requests. Emails may not be as reliable or secure as other forms of communication. The information contained in this email may be legally-protected, confidential data. Any unauthorized use may result in legal action.

Answer 38 · 2024-05-21T18:30:34.000Z

Nathan I just let java update to 411 and after loading the new 2.11.3 dl everything is fine. Thanks Eddie Hogue Information Technology Phone 918-584-7900

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________________________________ From: Nathan Dickerson ***@***.***> Sent: Friday, May 17, 2024 10:14 AM To: bullhorn/dataloader ***@***.***> Cc: Eddie D Hogue ***@***.***>; Author ***@***.***> Subject: Re: [bullhorn/dataloader] Technical Error Getting Meta Data after selecting entity. (Issue #434) CAUTION: This email originated from a user outside of OakTree Staffing. DO NOT click on links or open attachments unless you were expecting the email, recognize the sender, and know the content is safe. I just released a new version of the Desktop App, which will auto-update the next time you open it, and should fix issues we are seeing with the latest Java update. Let me know if that fixes this issue we are seeing. https://github.com/bullhorn/dataloader-app/releases — Reply to this email directly, view it on GitHub<#434 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/ANJOGEGFICI7F6WMXEIJ2STZCYNEZAVCNFSM6AAAAABGN2EH2OVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCMJXHAZDCMJWGM>. You are receiving this because you authored the thread.Message ID: ***@***.***> The content of this email is intended for the person or entity to which it is addressed only. This email may contain confidential information. If you are not the person to whom this message is addressed, be aware that any use, reproduction, or distribution of this message is strictly prohibited. OakTree Staffing makes protecting client information the highest priority. If you have received this message in error, please inform the sender and delete this email along with any attachments immediately. OakTree Staffing cannot accept email requests for wire transfers or other banking information requests. Emails may not be as reliable or secure as other forms of communication. The information contained in this email may be legally-protected, confidential data. Any unauthorized use may result in legal action.