/data-911

Open-sourced visualization platforms of 911 call centers

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CalAster - Data911

Point of Contact: meryll@calaster.com

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What is Data911?

The three-digit telephone number "9-1-1" has been designated as the "Universal Emergency Number" for citizens throughout the United States to request emergency assistance. It is intended as a nationwide telephone number and gives the public fast and easy access to a Public Safety Answering Point (PSAP). The intense interest in the concept of 9-1-1 can be attributed primarily to the recognition of characteristics of modern society, i.e., increased incidences of crimes, accidents, and medical emergencies, the inadequacy of existing emergency reporting methods, and the continued growth and mobility of the population.

See it live: Data911

Learn more here:

  1. NENA
  2. APCO
  3. EENA

In the 9-1-1 world, the saying goes by "If you have seen a PSAP, then you have seen one PSAP." The direct consequences are that, among the 6000+ PSAPs out there, each one has a different approach to digitalization, making it excessively hard for engineers and data scientists to come up with analyses at scale. Our vision is first and foremost a visualization platform of standardized and unified 9-1-1 data streams, enabling others to come up with other ideas once the data is in a good enough place.

What we're hoping to do next

  1. Add cities open data endpoints
  2. Build new features out of the current data structures to be visualized and compared accross cities: most frequent categories of calls, hour at which most incidents occur, priority distributions, ...
  3. Expand our spatial understanding of 911 dynamics: distributions, clustering, dispatching, ...
  4. Enrich our data structure with new streams: known agencies (hospitals, fire stations, police stations, ...), staffing, city-wide statistics, ...

How to get started

A get started is provided for you right here: Get Started.

What is the future made of

In the past 20 years, advancements in modern communications technology have created the need for a more advanced system to access emergency care. While the existing 9-1-1 system has been a success story for more than 30 years, it has been stretched to its limit as technology advances.

New wireless and IP-based communications devices are being developed at a rapid rate, offering capabilities such as text and video messaging. Unfortunately, the current 9-1-1 system was never intended to receive calls and data from these new and emerging technologies.

As a result, through cumbersome adaptations, E9-1-1 is being asked to perform functions it was not designed to handle. In short, the nation’s 9-1-1 systems are in need of a significant overhaul.

Learn more here:

  1. NENA

NG911 Infographic