[Bug] HelpScout doesn't toggle off
mitul-s opened this issue · 2 comments
mitul-s commented
Describe the bug
HelpScout's state to see if it's open or closed doesn't seem to work. Once you open it, you can't close it unless you click HelpScout's specific close button.
You can see it happening in the demo docs as well:
https://react-live-chat-loader.vercel.app/helpscout
How To Reproduce
- Set up a HelpScout provider chat
- Try to open it in your app
- Try to close it
Screenshots
Relevant Log Output
No response
Code of Conduct
- I agree to follow this project’s Code of Conduct
Josefnm commented
i had the same issue with intercom. Seems like "someone" had added it via Google Tag manager, so it was loading eagerly which messes up the logic in react-live-chat-loader. You could maybe look into if someone has added a script to load it somewhere else in your case as well?
benschwarz commented
Closing: Dupe of #141