Reopen an accidentally closed ticket
Closed this issue · 3 comments
Matlek commented
I could not find a way to reopen an accidentally closed ticket. I there any way to do so?
glyg commented
I don't know, I'll look into it
G.
glyg commented
Ok, so if you go to My Tickets, and filter only the closed tickets, you can select one. Now if you add a comment to the closed ticket, it will be reopened automatically (that might be an effect of a recent bug fix).
Can you test that and close this issue if it works for you?
Matlek commented
Works well! Thanks!