The rough print and the fine print. We try to make all our policies as clear, fair, and readable as possible.
- Terms of Service
- Privacy policy
- General Data Protection Regulation (GDPR)
- EU-US and Swiss-US Privacy Shield policy
- Refund policy
- Cancellation policy
- Copyright policy
- Security overview
- Security vulnerability response
- Until the End of the Internet
- U.S. local and state taxes
- Account ownership information for Basecamp 2 and Basecamp 3
- Service Level Agreement (SLA) for Basecamp Big
We welcome our customers—you!—to suggest changes to our policies and to offer feedback on the changes we have planned. Please do chime in on any open pull request, or even file a pull request yourself.
You're free to use these policies in your own organization under the Creative Commons Attribution license. Edit them. Adapt them to your needs. Share them. Put them to work.
An example of a brief, unobtrusive attribution for your own policies that you've based on ours:
Adapted from the Basecamp open-source policies / CC BY 4.0
Here's how you could re-share your own policies under a CC license with attribution:
MyCorp policies are open source, licensed under CC BY 4.0. Adapted from the Basecamp open-source policies / CC BY 4.0.