Support multiple channels, multiple routing strategies, and detailed assessment indicators
Seating workbench
Work order system
Seat management
Data dashboard
manual knowledge base
Skill group management
Real-time monitoring
Announcements
sensitive words
CRM
Report function,
Provide customers with integrated customer service workbench services
Customer service assistant
Customer Service based on LLM && RAG
Large model AI assistant
More suitable for team use, one person configuration, for use throughout the company
Getting Started
# Notice: this repo is still under ative development, # many features are not completed or not stable,the docs are not completed
git clone https://github.com/Bytedesk/bytedesk.git
# config file: bytedesk/starter/src/main/resources/application-dev.properties# use maven && vscodecd bytedesk
mvn install -Dmaven.test.skip=true
# protobuf is used to generate java code, you may need to install protobuf on your machine#cd bytedesk/starter
mvn spring-boot:run
# release jar:cd bytedesk/starter
mvn package -Dmaven.test.skip=true
java -jar bytedesk-starter-0.2.3-BYTEDESK.jar
# background run:# nohup java -jar bytedesk-starter-0.2.3-BYTEDESK.jar## local preview:
developer: http://127.0.0.1:9003/dev
web: http://127.0.0.1:9003/
admin: http://127.0.0.1:9003/admin, user/password: admin@email.com/admin
agent: http://127.0.0.1:9003/agent, user/password: admin@email.com/admin
chat: http://127.0.0.1:9003/chat?t=0&sid=default_agent_uid&
api docs: http://127.0.0.1:9003/swagger-ui/index.html
actuator: http://127.0.0.1:9003/actuator
h2-console: http://127.0.0.1:9003/h2-console, path: ./h2db/weiyuim, user/password: sa/sa