Time Investment for Processing Tasks (Tier List Ranking)
| Level of Service | Rank | Provider Resources Involved | Client Resources Involved |
|---|---|---|---|
| Self Service | Best | 1+ Individual | 1+ Asynchronous On Demand |
| Playbook Automation | Great | 1+ Individual | 0+ Asynchronous On Demand |
| Process Documentation | Good | 1+ Individual | 1+ Asynchronous On Demand |
| Live Screenshare | Weak | 1+ Individuals Realtime Synchronous | 1+ Individuals Realtime Synchronous |
| Video Recording | Weak | 1+ Individuals Realtime | 1+ On Demand Asynchronous |
| Chat Support | Weak | 1+ Individuals Asynchronous | 1+ On Demand Asynchronous |
| Phone Support | Weak | 1+ Individuals Realtime Synchronous | 1+ Individuals Realtime Syncrhonous |
| Email Support | Weak | 1+ Individuals Ashynchronous | 1+ Indviduals Asynchronous |
| Self Research | Okay | 1 Individual On Demand | 0 |