#install pickle #install numpy #install matplotlib #Using the google colab jupiter notebook
Chatbot or bot – is a computer program that simulates a natural human conversation. Users communicate with a chatbot via the chat interface or by voice, like how they would talk to a real person. Chatbots interpret and process user's words or phrases and give an instant pre-set answer.
Chatbots, also called chatterbots, is a form of artificial intelligence (AI) used in messaging apps. This tool helps add convenience for customers—they are automated programs that interact with customers like a human would and cost little to nothing to engage with.
Chatbot applications streamline interactions between people and services, enhancing customer experience. At the same time, they offer companies new opportunities to improve the customers engagement process and operational efficiency by reducing the typical cost of customer service.
- Gather Customer Insights
- Increase Sales
- Save Money
- Improve Customer Satisfaction
- Lack Emotions
- Difficult to Create
- Made to Handle First-Level Questions
- Require Maintenance
A chatbot is a program that simulates a text- or speech-based human-to-human conversation using artificial intelligence (AI), providing an authentic, straightforward experience. Many different technologies can be considered chatbots, ranging from automated phone menus to sophisticated marketing bots that can engage with customers on social media.
A chatbot is programmed to work independently from a human operator. It can answer questions formulated to it in natural language and respond like a real person. It provides responses based on a combination of predefined scripts and machine learning applications.
Artificial intelligence chatbot is a technology that makes interactions between man and machines using natural language possible. ... Chatbot can give different responses from the same input given by user according to current conversation issue.
"It is an AI chatbot, using Long Short Term Memory the problem statements (this is straightforward, what is the purpose of a chatbot)."
The most prominent benefit of AI chatbots is they are continuously resolving customer complaints and services. They never go out of their duty. Now let's see some other benefits as well.
AI chatbot simplify and handle the customer's service quite correctly. They can analyze vast amounts of data,
finding and giving you the right answer.
You can quickly achieve any desired goals with it. They are the perfect problem resolvers for customers. It helps you to turn a lead into
conversions by automating the required processes
" AI can quickly identify the demographic factors of the visitors in a conversation. It can identify a customer's past histories as well,
enabling you to reach your desired goal."
Al chatbot can quickly gather and analyze data while its constant interaction with the customers or leads. Chatbots immediately recollect the past conversation when an old customer revisits the website. AI chatbots can quickly grasp all the likes, interests of such customers and engage them easily till they reach the final destination, i.e. conversion goals AI and customer service continually improve with updated data and machine learning. You can use the collected data in building a good customer base and creating strategies using marketing automation software.
The traditional chatbots would only give responses to a simple question. Even if a customer has asked a question several times, e would only get the same answer every time But with the evolved technology, AI chatbots give users a feeling as if they are talking to humans. If a customer is asking a query several times, it will respond differently to provide users the ultimate satisfaction until they find the perfect answer.
