BUG - UTC Timezones for schedules need to be reworked
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fivetran-joemarkiewicz commented
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Fivetran created PR
Describe the bug
It was found that the start_time_utc and end_time_utc fields within the ticket_schedules table are no longer accurate. We will want to add the daylight_savings and timezone tables to the package and leverage the start_time and end_time fields for the schedules.
We will then convert these schedules to UTC using the two new tables appropriatley.
Expected behavior
UTC values are accurate.
fivetran-joemarkiewicz commented
This has been resolved in the latest release of the zendesk package