This collection of modules will connect to the Freshdesk APIs using Python 3. Some of the planned features are:
- Get all open tickets and insert into a database
- Get all new_and_my_open tickets
- Search for tickets containing a specific tag
- Get all overdue tickets
- Get all unresolved tickets
- Get all tickets I'm watching
- Get all tickets I've requested
This is in part an exercise for me to practice some of the things I'm learning in Python; but also to be used for some things I want to do at work. That being said, I'll be happy to add features that someone would like to have that I may not have thought of. Disclaimer: I don't make any promises on when those features might be added.