how123480/uvdesk-docker

Open source ticketing system and docker deployment

uvdesk-docker

introduction

uvdesk is an open-source ticketing system, and following are github link and document.

github: https://github.com/uvdesk/community-skeleton doc: https://docs.uvdesk.com

environment

1. one php7.3 server with uvdesk
2. one mysql server

usage:

1. Prepare

$mkdir src

2. Edit your database configuration in docker-compose.yml

   There is a default user, root, with admin privilege. You can change its password and datebase name by edit MYSQL_ROOT_PASSWORD and MYSQL_DATABASE. If you want to add otehr user, plz refer https://hub.docker.com/_/mysql

3. Download the source code of uvdesk

$wget "https://cdn.uvdesk.com/uvdesk/downloads/opensource/uvdesk-community-current-stable.zip" -P ./src

$unzip src/uvdesk-community-current-stable.zip -d ./src

4. Build your docker

$docker-compose up -d

5. Get into the shell of uvdesk container

$docker exec -i -t {container_ID} bash

6. Prepare your database and installation

# in the uvdesk container

$php /var/www/html/uvdesk-community-v1.0.12/bin/console uvdesk:configure-helpdesk

7. Mail service setup

   https://www.uvdesk.com/en/blog/setup-mailbox-uvdesk-open-source-helpdesk/

8. Trouble shooting

   If you encounter some error, you can refer this link https://www.uvdesk.com/en/blog/open-source-helpdesk-installation-on-ubuntu-uvdesk/

reference

1. https://github.com/uvdesk/community-skeleton
2. https://docs.uvdesk.com
3. https://www.uvdesk.com/en/blog/open-source-helpdesk-installation-on-ubuntu-uvdesk/
4. https://www.uvdesk.com/en/blog/setup-mailbox-uvdesk-open-source-helpdesk/
5. https://docs.uvdesk.com/uvdemo/installation/installation-ubuntu.html
6. https://hub.docker.com/_/php
7. https://hub.docker.com/_/mysql