/VOC_v1

NLP customer feedback project

Primary LanguageJupyter Notebook

VOC_v1

NLP customer feedback project LSTM and GRU implementation for multi-classifaction and sentiment analysis into 5 classes

  1. Very negative
  2. negative
  3. somewhat negative
  4. neutral
  5. Positive Where I had to data scrap and create a new dataset. Deep learning helped me to brought me precise results where overfitting issue was solved.

Version 2 would be released soon where a dynamic chatbot is implemented.