/tutor.it

Primary LanguageJavaScript

pitch script

What do Ikea, a crypto-wallet and a your Tax declaration have in common ?

They are complicated, need a strict set of instructions are prone to user’s misunderstanding.

Until today, to solve this, Humanity has created the dreaded ... User Manual, FAQ, customer service combo.

User story 0 — no tutor.it

Meet Kevin, and his dad: Jean-Pierre. (both wave at the audience) .. They bought this great Klingollax for Kevin’s new flat. (Slide : rotating video of the wardrobe) Now, after 6 hours of work^^^^ they are exhausted, have lost a screw and have 3 metal angles left over.

Meet Tutor[it]: A platform where procedures are turned into conversations. Voice controlled, because your hands are busy...

User story 1 — with tutor.it

Now with tutor — Kevin and JP, while they are holding the pieces of the Klingollax together, can use voice command to get through their tutorial.

(Slide with video insert of the proto site) « What’s the next step », « repeat ».

Tutor will indicate the next set of instructions and guide them step by step through the User Manual.

And don’t loose a screw.

use cases

  • For a developper who wants to provide a good user experience to his somewhat complicated app.
  • For a freelancer who wants to key in hand customer service for their product.
  • For online education
  • For companies who want a new way to provide engaging customer service.

business value

  • customer-friendly

  • voice-controlled / smart glasses. And one day… interactive holograms!

  • cost reduction : no more call centers

  • user-friendly : upload your instructions as a video tutorial or a PDF file and you are done. (via speech-to-text recognition and OCR)

  • accurate : post-processing interface to finetune the instructions

  • evolutive: Machine learning gather user feedback to help you improve your manuals.

  • improve your customers experience from end to end

  • complete feedback for the business, have information about the usability

  • ** API system adaptable for your app.**

  • gets to know you

Fréquence d’utilisation: for any technical request. Potentiel: how large? As it can apply to any procedure of your usage of your smartphone it could become anyone’s personal assistant.